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Articles: Integration
The ONE Correspond for Salesforce social enterprise app boosts customer service, sales, and marketing communications with personalized interactivity and enterprise mobility.
Two-way integration allows users to access data between Microsoft Dynamics CRM and Zendesk.
GoECart 360 is an integrated SaaS solution that combines an advanced ecommerce platform with multichannel order management, inventory management, fulfillment, CRM, and more.
The pairing allows companies to bring customer experience and sales force automation together in the cloud.
Engine Yard adds social rewards to customer support community powered by Zendesk.
SAP adds critical components to SuccessFactors suite to boost its cloud offerings.
Technology automates the transfer from end-of-life IVR systems to new platforms.
Updates to security and analytics include new permissions rules, recording integrations, and active directory enhancements.
C3 becomes first in the BPO industry with advanced capabilities to manage social media conversations.
BI platform integrates with VMware's Cloud Foundry open-source platform-as-a-service offering.
The suite of turnkey frameworks enables rapid deployment across customer and employee applications.
ProcessMaker's tight integration with SugarCRM delivers visual workflow design and execution to users
The acquisition further strengthens Big Blue's data analytics offerings.
A strategic partnership with Urban Airship provides the technology for targeted, context-aware push notifications.
The mobile solution connects to SugarCRM in real time with a one-button interface for smartphones and tablets.
Three leading Global 200 companies are leveraging the platform to accelerate digital engagement.
HP launches Social Enterprise Services to help organizations implement a social CRM program.
Innovations to VSI's Vertical Services Platform technology combine business process management with service guidance to improve end-to-end service.
Spaces by Moxie integrates its communication channels with Salesforce.com's Service Cloud.
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