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Articles: Integration
IBM Business Analytics is not only empowering physicians to rate their performance but also teaching them how to improve it
Traditional standards of database marketing will be retailers' downfall
Better connections with customers and more efficient use of resources will drive future IT investments
How to satisfy digital consumers and avoid damaging word of mouth
How can your company benefit from this solution?
Glance Networks partners with LiverPerson to provide integrated screen sharing during sales and support chat sessions.
Applications let businesses manage customer contact effectiveness, including revenue opportunities, expenses, and customer satisfaction.
New solutions and services help businesses respond in real time to shifting customer preferences.
The transaction will allow NICE to create a voice of the customer offering that combines direct, indirect, and inferred customer feedback.
Versions 4.0 of the SAP BusinessObjects solutions have real-time, social, and mobile capabilities.
A new study reveals greater demands for mobility and cloud-based applications.
Publish-to-Social lets users post details of email marketing projects to social media sites.
The company's new app lets users do more in Salesforce with their voices.
Using email and social media can help you graduate to the next level
Define what your customers can expect from you
New Wisdom software lets companies explore customer data from their Facebook profiles.
Parker Software's WhosOn live chat software is now integrated with Microsoft's Dynamics CRM 2011 version.
RightNow CX includes new Twitter capabilities.
The application combines financial and customer data for SMBs.
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