BCC Dropbox, Zoho LiveDesk, Custom Related Lists, and MailMagnet for Mobile round out the new features.
Daily News,
Posted 27 Mar 2013
At annual user conference, Infusionsoft Spring 2013 Release is unveiled.
Daily News,
Posted 27 Mar 2013
The funding will go to support growth of the company's advertising and Web site optimization platforms.
Daily News,
Posted 27 Mar 2013
New integration solution helps companies increase adoption and value from their cloud application investments.
Daily News,
Posted 27 Mar 2013
Marketing platform transforms social marketing from "Likes" to lifetime value.
Daily News,
Posted 21 Mar 2013
New features include widget-based dashboard, enhanced user interfaces, and expanded Cisco integration.
Daily News,
Posted 21 Mar 2013
The company's stated goal is to support business users wherever they are and on whatever devices they're using.
Daily News,
Posted 20 Mar 2013
OpenTouch Customer Service is geared toward businesses of all sizes to help manage multichannel interactions.
Daily News,
Posted 19 Mar 2013
Company highlights innovations to help businesses unite their organizations, connect with their customers and get the most value from their information technology investments.
Daily News,
Posted 19 Mar 2013
CaaS Small Center is geared for contact centers with fewer than 50 agents.
Daily News,
Posted 18 Mar 2013
The comprehensive suite of CRM solutions is designed for sharing information across platforms and departments.
Daily News,
Posted 18 Mar 2013
The company partners with SoCoCare to deliver proactive social media solution for contact centers.
Daily News,
Posted 18 Mar 2013
AnswerClick brings in natural language processing to the call center market.
Daily News,
Posted 18 Mar 2013
Guests are invited to share reviews on TripAdvisor during the survey process, and the hospitality companies are alerted to new reviews as they are posted.
Daily News,
Posted 15 Mar 2013
Technology enables presence-aware ads that incorporate interactive, real-time connections between online shoppers and advertisers.
Daily News,
Posted 15 Mar 2013
The partnership will bridge the gap between Epicor and Microsoft Dynamics CRM and Salesforce.com.
Daily News,
Posted 14 Mar 2013
SDL BeGlobal enables customer insights and analytics across languages.
Daily News,
Posted 11 Mar 2013
The new offering provides advanced routing of customer communications for cross-organizational response.
Daily News,
Posted 11 Mar 2013
New platform marks one of the first product integrations with Oracle Eloqua.
Daily News,
Posted 07 Mar 2013
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