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Articles: Integration
New social plug-ins for Facebook Check-In, Facebook Open Graph and Google+ aim to create connected consumer experiences across sites and social networks.
Integrated platform ensures consistent customer service across channels.
Telephony and CRM integration designed to improve customer service and increase employee productivity.
The integration makes lets businesses sync contacts, create groups, and view campaign status.
[x+1] attains Gold Partner Status for integration capability.
Adds social context to your contacts, including a Gmail widget and foursquare integration.
Solution lets companies use CRM data to reach targeted online audiences.
Partnership will enable enterprise-wide gamification.
The new service lets users communicate without leaving the HootSuite platform.
The integration lets users turn messages into support tickets and collaborate for a resolution.
Companies with strategic approaches see the most benefits.
Mark Hurd is no stranger to big success. In his five years as president and CEO of HP, he was credited with righting the company's financially struggling ship. Now, starting his third year as president of Oracle, he is steering yet another big ship on a completely new course.
The latest release of Klipfolio Dashboard for Web and mobile adds new data visualizations, drop-down menu support, and the Radian6 data connector.
Two solutions for fixing a 20-year-old problem.
New sales application is more tightly integrated with Salesforce.com.
MicroStrategy 9.3 adds increased support for 'R' analysis language, improved connectivity to Hadoop and SAP HANA, and a Google-like search experience.
The companies have expanded their relationship to offer Genesys Testing as a Service for pre-deployment validation of both customer and agent experience.
The platform supports textable phone numbers, SMS voting, mobile coupons, and IVR.
One-click calling creates a direct link to contact customer service desks.
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