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Articles: Integration
TeleVoice's TelePath solution gives agents more information about callers prior to answering the phone. (Featured on SmartCustomerService.com.)
With AdEspresso, Kenshoo, Nanigans, Adaptly, Mediative, and Popimedia Hootsuite now helps companies connect and engage with customers on paid, owned, earned, and shared social channels.
Visual IQ expands its reach in global attribution and customer journey analytics.
The partnership is based on ScoreData's dynamic machine learning platform ScoreFast and GlobalLogic services.
ReviewNavigator combines EZ Response single-dashboard response to all major review sites with ResponseScribe for custom responses.
The integration with Dynamics CRM expands Infer's open ecosystem with more than a dozen pre-built connectors.
Campaign Monitor for Microsoft Dynamics enables marketers to create personalized email marketing campaigns and trigger automated customer journeys from Microsoft Dynamics CRM.
Invoca Voice Marketing Cloud enables marketers to use voice conversations to shape individual customer experiences.
The partnership will bring even more sales insights to mutual customers.
New integration helps companies streamline operation efficiency, increase up-sell opportunities, and improve customer satisfaction. (Featured on SmartCustomerService.com.)
Looker 4 extends how and where data analysts can receive and act of data.
Abacus' integration lets users tie expenses with specific sales accounts within Salesforce.com.
New integration provides marketers a real-time view through conversions for inbound calls.
The partnership will provide the two companies' Sitecore clients with technology to drive collaboration and engagement.
The integration of Life.io's platform with Majesco's DigitalConnect platform will help insurance companies engage customers.
Enhanced capabilities help companies capture customer feedback and integrate with other business systems.
Automated Voice & Data Solutions will now offer enhanced video interactions for customer service. (Featured on SmartCustomerService.com.)
MeritDirect enhances its databases with Bombora's Intent Data
InsideView has embedded Insights right into the Dynamics 365 platform.
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