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Articles: Integration
The new development platform melds unified multichannel interaction, people management, and technology expertise with Microsoft enterprise applications.
Defining your sales process is the first step.
Solution lets healthcare, life sciences companies flag, classify, and act on identified risks
Concentric will add LiveOps Platform and applications to its product offering.
The offering provides fresh and relevant media content for marketers.
With more than 400 million Tweets per day, Salesforce Radian6 and Twitter provide companies with new opportunities to listen, engage and gain customer insight in real time.
Exclusive solution improves Net Promoter Score by integrating strategy, software, and services at the point of customer contact.
Zoho CRM covers mobile options for iPad, iPhone, Android and browser users.
New Klout capabilities for Genesys Social Engagement provide companies with insight into customers with broad social influence.
The cloud-based product allows staff to work from anywhere while maintaining oversight for managers.
Empathica's social media advocacy solution connects brands to the social graph by identifying brand advocates and mobilizing them to share positive experiences.
Adding real-time capabilities keeps you—and your clients—up to date.
SMS and drag-and-drop targeting capabilities enable enterprise marketers to easily create effective campaigns that leverage rich social, behavioral and profile data.
Caller First Analytics and location-based dashboards let users view call center data on the go.
The SaaS-based solution suite enables unified customer communications and contact center technology.
The company also launches a Facebook app directory to make it easier for users to add more functionality to their pages.
Webtrends Advanced Analytics is now certified for integration with SAP applications to provide rich insights into campaign effectiveness, commerce, and online customer service.
The mobile marketing firm's API lets companies communicate with customers via in-app messages.
The company is bringing its big data integration and big data quality solutions to the EMC Greenplum platforms.
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