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Articles: Integration
The new service lets users communicate without leaving the HootSuite platform.
The integration lets users turn messages into support tickets and collaborate for a resolution.
Companies with strategic approaches see the most benefits.
Mark Hurd is no stranger to big success. In his five years as president and CEO of HP, he was credited with righting the company's financially struggling ship. Now, starting his third year as president of Oracle, he is steering yet another big ship on a completely new course.
The latest release of Klipfolio Dashboard for Web and mobile adds new data visualizations, drop-down menu support, and the Radian6 data connector.
Two solutions for fixing a 20-year-old problem.
New sales application is more tightly integrated with Salesforce.com.
MicroStrategy 9.3 adds increased support for 'R' analysis language, improved connectivity to Hadoop and SAP HANA, and a Google-like search experience.
The companies have expanded their relationship to offer Genesys Testing as a Service for pre-deployment validation of both customer and agent experience.
The platform supports textable phone numbers, SMS voting, mobile coupons, and IVR.
One-click calling creates a direct link to contact customer service desks.
The new app converts customer interactions into sales opportunities.
Responsive Web design and new multichannel capabilities enable efficient implementation of shopping experiences across mobile, Web, and store.
Companies realize a 10 percent increase in customer satisfaction by integrating virtual agents with live chat.
Badgeville and Acquia partner to deliver the first gamification platform capability for thousands of Drupal communities.
Users will no longer need to use third-party emailing systems.
New app lets users analyze contributions, influencers, trends and opportunities within collaboration tool.
New validation capabilities boost accurate form completion and improve business intelligence.
NICE Performance Management and NICE Incentive Compensation Management solutions enable enterprises to manage, measure, and motivate frontline service and sales employees.
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