Valued at $326 million, the acquisition brings social media monitoring platform to CRM giant
Insight,
Posted 18 May 2011
But many contact center offerings require a trade-off between accuracy and ease of use
Scouting Report,
Posted 18 May 2011
Growing acceptance of cloud-based applications creates opportunities.
Daily News,
Posted 12 May 2011
The companies will jointly market and sell Verizon's Managed Mobility portfolio.
Daily News,
Posted 11 May 2011
Vendors of real-time call center reporting and digital signage software join forces.
Daily News,
Posted 10 May 2011
Designed for multichannel marketing, Coremetrics Lifecycle debuts at Unica's summit in Boston.
Daily News,
Posted 05 May 2011
The Ifbyphone Widget integrates call handling, management, and other functionalities into the Zendesk platform.
Daily News,
Posted 04 May 2011
The solution combines many social media and customer service tools in a single offering.
Daily News,
Posted 27 Apr 2011
The company's new Plugin Agent serves as an action engine for CRM systems
Daily News,
Posted 27 Apr 2011
Former Salesforce.com executive to help drive company's international expansion.
Daily News,
Posted 19 Apr 2011
CRM director Ven Bontha describes Cemex's transition to SAP CRM
REAL ROI,
Posted 15 Apr 2011
While some solutions are free, marketers sacrifice time and rich analysis
Magazine Features,
Posted 15 Apr 2011
The whole exceeds the sum of the parts
Magazine Features,
Posted 15 Apr 2011
Understanding what mobile means for your business
Viewpoints,
Posted 15 Apr 2011
Heroku partners with Accenture, Pivotal Labs, and more than 50 other companies to deliver cloud solutions.
Daily News,
Posted 13 Apr 2011
Ensuring your sales team is on your side
Viewpoints,
Posted 08 Apr 2011
The integration aims to improve communication across organizations.
Daily News,
Posted 07 Apr 2011
The move is one of many involving IBM business tools integrations.
Daily News,
Posted 06 Apr 2011
New SaaS app helps SugarCRM customers measure sales effectiveness.
Daily News,
Posted 05 Apr 2011
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