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Articles: Integration
Deloitte Digital integrates SAP and Sprinklr solutions to help companies engage with customers.
The integration combines A/B testing of mobile apps with analytics and marketing features.
ePages will offer Swiftpage's Act! contact management and e-marketing to online retailers.
The integration of OpenText and SAP hybris lets companies manage digital assets across service, sales, and marketing.
Speakeasy adds in-call notes, tasks, presentation sharing, meeting sentiment, and caller profiles to conferencing app.
Users can now have easy access to Zoom's video, audio, and screen-sharing capabilities within the Salesforce platform.
Companies can now use video to resolve customer issues.
Intellinote also unveils integration portals for users and developers.
Vision extends the power of the Salesforce Wave analytics platform to provide insight into customer communications from any device.
Marketers can now collect, curate, and publish user-generated content from social networks into any digital experience created with Adobe Experience Manager.
TouchCommerce now enables in-app mobile chat and many other integrations. (Featured on SmartCustomerService.com.)
The integration provides one platform for social media management and analytics.
The partnership will provide consumer goods companies with a single system for trade and marketing operations.
inContact's customers can now create and track customer experiences through Agent for Salesforce.
Frontline Selling will leverage LiveHive's engagement analytics for optimized, personalized customer engagement.
Bright Pattern has added the WeChat social messenger to its omnichannel call center platform. (Featured on SmartCustomerService.com.)
The combined entity strengthens as a channel marketing automation platform provider.
Sprinklr integration lets brands manage ad placement and content on Instagram.
Through the integration, DialMyCalls.com customers can now send automated phone calls and text messages to Constant Contact subscriber lists.
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