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Articles: Integration
The pairing brings gamification to workforce optimization solutions.
GreenRope users can now predict which contacts in their CRM system are most likely to purchase.
The company will enhance its iService customer interaction suite with a live chat function.
Company comes out of its cocoon to help customers get the most value from IT investments.
The Dialog Suite lets companies improve interactions with customers.
Browse Manager triggers personalized, omnichannel campaigns, enabling brands to capture the moment and convert browsers into buyers.
The companies launch a new visual IVR solution for cloud contact centers.
The product allows for greater independence when navigating Web sites.
Middleware breathes new life into existing CRM systems without sacrificing legacy databases.
Integration allows syncing of contact information between Ebix SmartOffice CRM and Constant Contact's Email Marketing.
Solution includes natural language, voice payments and speech analytics.
The updated CSM dashboard packages detailed customer lifecycle information in one view on Salesforce.com.
Google+ Pages are now manageable through Sprout's social media engagement, publishing, and analytics platform.
Sophisticated interface increases predictive dialer choices for Horizon CATI users.
Users can now synch and work with contact information directly from within Gmail.
CRM software helps Outlook users organize contacts, manage sales leads across PC, mobile, and tablet devices.
Integration between the two platforms enables marketers to create, manage, and build relationships with social media influencers.
Customer and case data can now flow seamlessly between the two applications.
Integration with Litmus allows marketers to deliver targeted content based on customer preferences.
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