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Articles: Integration
New retail execution option in SAP Cloud for Sales helps consumer products companies win at the store shelf.
The expanded practice includes contact center and unified communications platforms from Cisco, Avaya, Salesforce.com, and Genesys.
Six in ten consumers see an improvement in personal communications from businesses.
Five9's acquisition of SoCoCare strengthens its position in social and mobile customer care.
Interactive Intelligence's partnership with OrgSpan leads to a social customer service and enhanced directory offering.
JiveX offers Facebook, Twitter, and Marketo integrations, gamification, and community analytics.
New dashboards, a new interface, and expanded social hashtag search round out the SmartFocus enhancements.
ZCC 7.0 offers a new interface, campaign tools, and redundancy options.
Pipelinersales now links to Constant Contact's online marketing tools.
The Transfluent application lets customer service agents interact with customers in 60 languages.
Call recording software now features enhanced integration capabilities with Avaya, Mitel, and ShoreTel and feature functionality to support cloud services.
Ellucian Enterprise offers a higher education-specific solution for recruiting and student engagement.
The Lattice Data Cloud offers a huge source of predictive buying signals
AvePoint also updates AvePoint Productivity Suite to support metadata tagging of all Microsoft Dynamics CRM entity records.
Socialbakers adds VK integration to its capabilities for Facebook, Twitter, and YouTube.
Businesses must rethink their approach to data integration.
With SocialBro marketers can mine the Twitter feeds of people in their email marketing databases.
The integration brings together online donation service with an integrated email marketing tool.
Expanded solution allows FirstRain to further tap into social and mobile cloud technologies to help businesses accelerate their customer company transformation.
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