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Articles: Integration
Integration technology standards drop prices; companies opening wallets; surprising in today's economy, says Yankee Group
Inforte offers advice on how to tackle front and back-office integration woes
Partners with Extreme Logic, Microsoft's Partner of the Year, to deliver Web services and integrated applications
Consultancy delivers step-by-step guide; tactics for building company-wide support; the customer culture
Customer Management Gurus hopes to ride services upswing; consultancy on the cheap; a virtual shop
Forrester: 82 percent of companies to maintain or increase budgets in second half of 2002; surprising traction for Web services
Release 6 touts 300 APIs; CTO claims 300 percent growth in sales, low-cost Web services architecture; avoiding the PRM fate
Does classroom education for CRM still make sense?
Accenture's energy-outsourcing services charge sales, signs deals with CustomerWorks and BC Hydro
CRM suite vendor joins forces with IBM Global Services
Critical success factors for an effective CRM
Airborne Express unleashes Onyx software and portal in phases; 700 sales and marketing employees get customer information at their fingertips
Dynamics 7.0 and eEnterprise 7.0 integrates with upcoming CRM products, connects to systems both inside and outside the firewall; employee 'smart tags'
CRM vendor touts deeper integration with ERP systems; takes aim at heavyweights SAP, JD Edwards, Oracle and PeopleSoft
Cape Clear opens up development platform to Salesforce.com customers; "the new era of integration has begun," says CEO
Despite tremors on Wall Street, a tiny Canadian software developer takes giant steps with an acquisition that doubles the company's size
A recent survey of Fortune 1000 executives attributes CRM failure to inadequate support from top management
AMR researcher points to misguided project implementation strategies, lack of governance and bound architecture
ListenPoint unleashes Web-based marketing software; module collects field intelligence for corporate brass, aiming to boost sales
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