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Articles: Integration
Listing in the Oracle Cloud Marketplace offers added value to Oracle Service Cloud users. (Featured on SmartCustomerService.com.)
Oracle sales cloud customers can use VoIPstudio CTI connector for inbound and outbound communications.
New features have been added to SutiDesk, SutiSoft's online helpdesk software.
New Application Connectors bring digital motivation to leading collaboration, service, and CRM systems.
RingCentral adds cloud communications and collaboration to Zoho's CRM solution.
Trumpia's updates include streamlined contact management with Salesforce integration.
The acquisition of StoryWorks1 bolsters Insite's connected commerce platform strategy with rich functionality for digitally enabled B2B selling.
Customer service agents using SAP Cloud for Customer can now engage people on chat apps like WeChat and Viber. (Featured on SmartCustomerService.com.)
Attensity partners with Informatica and Tableau Software to deliver sophisticated analysis of unstructured data within existing business applications and workflows.
Connexity will expand its platform to include Hitwise AudienceView audience segmentation and marketing planning tools.
The partnership will add emotional analysis to market research and voice of the customer data.
The partnership works to further expand influencer marketing.
New features in its latest quarterly update include a new campaign automation builder and a content pack for Microsoft Power BI.
Vidyo's video communications platform is now available to Genesys customers through an integration with the Genesys omnichannel customer experience platform. (Featured on SmartCustomerService.com.)
The simplified CRM system provides marketing, sales, and service capabilities in one solution.
Boomtrain's predictive personalization helps marketers personalize Web site and email content through integration to Oracle Marketing Cloud.
The deal helps Rise Interactive bring personalization to digital marketing.
Cirrus Insight for Outlook brings together Microsoft's email client and Salesforce.com.
Engagio selects Leadspace API to enable all-in-one account-based marketing.
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