Four steps to get the most from this key business element.
Viewpoints,
Posted 07 Mar 2014
The partnership between Clarabridge and Expion provides real-time learning and action based on consumer conversations.
CRM Across the Wire,
Posted 06 Mar 2014
Pipeliner CRM now syncs data with Google Contacts and Google Tasks.
CRM Across the Wire,
Posted 06 Mar 2014
Jointly developed integration brings together visual analytics and real-time machine data.
CRM Across the Wire,
Posted 05 Mar 2014
In his Day 1 keynote, Microsoft EVP Kirill Tatarinov showcases product enhancements resulting from recent acquisitions.
CRM Featured News,
Posted 04 Mar 2014
InsideView for Marketing helps marketers build and maintain databases and deliver business insights.
CRM Across the Wire,
Posted 03 Mar 2014
Integration promises to streamline publishing and management into a unified content creation process.
CRM Featured News,
Posted 03 Mar 2014
The updated application expands CRM integration and provides additional resources, guidance, and insights to sales reps.
CRM Across the Wire,
Posted 26 Feb 2014
The partnership between Nimble and Talkdesk pairs entire customer contact histories from all channels.
CRM Across the Wire,
Posted 26 Feb 2014
Ifbyphone's Newest app captures the exact lead source of inbound calls and displays it to agents before they answer the call.
CRM Across the Wire,
Posted 25 Feb 2014
Cirrus Insight's Contact Sync Brings Salesforce contacts into Gmail.
CRM Across the Wire,
Posted 25 Feb 2014
Start-up offers cloud-based business process optimization.
CRM Featured News,
Posted 25 Feb 2014
Resonate Social for Facebook allows marketers to understand and act on the motivations of Facebook users.
CRM Across the Wire,
Posted 21 Feb 2014
Connect back-office and front-office functions to enable a broader customer view.
Viewpoints,
Posted 21 Feb 2014
Pegasystems' latest release of Next-Best-Action-Marketing provides outbound and real-time inbound offers across channels.
CRM Across the Wire,
Posted 20 Feb 2014
IntelliResponse's virtual agent technology is now integrated with the Salesforce1 Service Cloud.
CRM Across the Wire,
Posted 20 Feb 2014
Social relationship platform now serves 50 percent of Fortune 500.
CRM Featured News,
Posted 20 Feb 2014
ShoreTel for Salesforce and ShoreTel Sky for Salesforce, integrating Salesforce.com applications and the ShoreTel phone systems, ShoreTel Workgroups, and ShoreTel Sky Contact Center.
CRM Across the Wire,
Posted 18 Feb 2014
Vocalcom Mobile connects customers with self-service and customer support through their mobile devices.
CRM Across the Wire,
Posted 14 Feb 2014
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