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Articles: Integration
Combining expertise in marketing operations and digital asset management will help data-driven marketers manage rich-media assets and campaigns.
THECALLR enables call tracking, real-time IVR, automated outbound voice marketing, click-to-call, and integration into any business application or CRM solution.
New Nimble Contacts integration to Microsoft Outlook brings contact management, social selling, and intelligent insights across all Exchange email messages
CRM integration provides version 2 users with better visibility into customer purchases and allows them to feed actionable insights back into a CRM platform.
Getting executive buy-in means asking and answering the right questions.
New retail execution option in SAP Cloud for Sales helps consumer products companies win at the store shelf.
The expanded practice includes contact center and unified communications platforms from Cisco, Avaya, Salesforce.com, and Genesys.
Six in ten consumers see an improvement in personal communications from businesses.
Five9's acquisition of SoCoCare strengthens its position in social and mobile customer care.
Interactive Intelligence's partnership with OrgSpan leads to a social customer service and enhanced directory offering.
JiveX offers Facebook, Twitter, and Marketo integrations, gamification, and community analytics.
New dashboards, a new interface, and expanded social hashtag search round out the SmartFocus enhancements.
ZCC 7.0 offers a new interface, campaign tools, and redundancy options.
Pipelinersales now links to Constant Contact's online marketing tools.
The Transfluent application lets customer service agents interact with customers in 60 languages.
Call recording software now features enhanced integration capabilities with Avaya, Mitel, and ShoreTel and feature functionality to support cloud services.
Ellucian Enterprise offers a higher education-specific solution for recruiting and student engagement.
The Lattice Data Cloud offers a huge source of predictive buying signals
AvePoint also updates AvePoint Productivity Suite to support metadata tagging of all Microsoft Dynamics CRM entity records.
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