The new app converts customer interactions into sales opportunities.
Daily News,
Posted 11 Sep 2012
Responsive Web design and new multichannel capabilities enable efficient implementation of shopping experiences across mobile, Web, and store.
Daily News,
Posted 11 Sep 2012
Companies realize a 10 percent increase in customer satisfaction by integrating virtual agents with live chat.
Daily News,
Posted 07 Sep 2012
Badgeville and Acquia partner to deliver the first gamification platform capability for thousands of Drupal communities.
Daily News,
Posted 31 Aug 2012
Users will no longer need to use third-party emailing systems.
Daily News,
Posted 31 Aug 2012
New app lets users analyze contributions, influencers, trends and opportunities within collaboration tool.
Daily News,
Posted 28 Aug 2012
New validation capabilities boost accurate form completion and improve business intelligence.
Daily News,
Posted 28 Aug 2012
NICE Performance Management and NICE Incentive Compensation Management solutions enable enterprises to manage, measure, and motivate frontline service and sales employees.
Daily News,
Posted 27 Aug 2012
Merging new systems with old may be the best option.
Viewpoints,
Posted 24 Aug 2012
The acquisition brings together two companies to with solid backgrounds in the voice of the customer market.
Daily News,
Posted 22 Aug 2012
The deal adds real-time, mobile customer engagement and risk intervention capabilities to decision management applications.
Daily News,
Posted 17 Aug 2012
When it comes to sales, establishing trust is key.
Viewpoints,
Posted 10 Aug 2012
The acquisition will add long-term forecasting, planning and analysis capabilities to Interactive Intelligence's workforce optimization offering.
Daily News,
Posted 09 Aug 2012
The latest version of Interaction Process Automation was designed for faster business process development, reduced costs, and improved ease of use.
Daily News,
Posted 07 Aug 2012
New capability delivers high lead-to-sale conversion rates for marketing partners.
Daily News,
Posted 25 Jul 2012
Bridging silos to provide a better customer experience.
Viewpoints,
Posted 20 Jul 2012
Integration with call center automatic call distribution technology allows centers to aggregate idle time in real time
Daily News,
Posted 19 Jul 2012
Solution designed to increase sales through internal collaboration, company says.
Daily News,
Posted 19 Jul 2012
Unified social layer connects sales and marketing for stronger collaboration.
Daily News,
Posted 12 Jul 2012
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