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Articles: Integration
Expanded solution allows FirstRain to further tap into social and mobile cloud technologies to help businesses accelerate their customer company transformation.
Companies are tying KM systems into CRM solutions to maximize understanding and use of internal resources, but the process can be onerous.
Seven trends businesses cannot afford to ignore.
Customers can now use prospecting tools within Salesforce to help increase the daily call volumes of any sales team.
Oracle Cloud customers can now discover the companies' applications.
Visual gamification app for Salesforce.com, empowers managers to boost sales team performance.
Web content management system delivers personalized Web experiences for Marketo and Salesforce.com.
The pairing will result in the integration of CRM and email marketing platforms.
Integration brings MindTouch's knowledgebase and analytics technology to users of the Zendesk platform.
Integration designed to help enterprises and contact centers improve customer service and increase employee productivity.
Five9 to bring contact center and CRM together in the cloud, creating a comprehensive customer service agent desktop.
Mobile apps give small businesses new ways to grow their email lists and engage with customers
OpenText Digital Asset Management with ExactTarget Marketing Cloud to power omnichannel digital marketing campaigns.
The partnership will result in a comprehensive solution for running enterprises in the cloud.
New software tie-ins add event management and content translation to Marketo's marketing automation systems.
The new customer care platform features an improved user interface, new developer tools, and new billing plans.
The new version adds extensive mobile enhancements, new or upgraded features, a re-branded interface, and usability improvements.
The solution offers organizations an optimized view of their CRM records on mobile devices.
Enables digital agency to optimize Web sites for increased customer engagement and conversions.
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