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Articles: Integration
Ifbyphone's Newest app captures the exact lead source of inbound calls and displays it to agents before they answer the call.
Cirrus Insight's Contact Sync Brings Salesforce contacts into Gmail.
Start-up offers cloud-based business process optimization.
Resonate Social for Facebook allows marketers to understand and act on the motivations of Facebook users.
Connect back-office and front-office functions to enable a broader customer view.
Pegasystems' latest release of Next-Best-Action-Marketing provides outbound and real-time inbound offers across channels.
IntelliResponse's virtual agent technology is now integrated with the Salesforce1 Service Cloud.
Social relationship platform now serves 50 percent of Fortune 500.
ShoreTel for Salesforce and ShoreTel Sky for Salesforce, integrating Salesforce.com applications and the ShoreTel phone systems, ShoreTel Workgroups, and ShoreTel Sky Contact Center.
Vocalcom Mobile connects customers with self-service and customer support through their mobile devices.
The integration of RingLead to Gmail automatically adds contact information to sales and leads in Salesforce.
Vertically oriented services will combine experts across disciplines.
Customer service and IT support staff now can connect to a customer screen from within a Zendesk ticket via TeamViewer.
Users can speed up analysis by accessing their data directly or with data virtualization.
The new version of JiveX features connectors into marketing automation and CRM software.
PowerSocial Users can post and monitor Twitter and LinkedIn messages directly from Microsoft Dynamics CRM.
With the integration between Zingaya and Bright Pattern's ServicePattern, Web site visitors can connect to salespeople with one click.
Move beyond cost reduction to a strategic partnership.
8x8 Virtual Contact Center offers instant multichannel integration with Zendesk software.
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