An easy 4 steps to help improve sales compensation plans.
Viewpoints,
Posted 06 Aug 2008
Noting a missing link in workforce optimization, the company releases an enhanced professional services portfolio.
CRM Featured Articles,
Posted 05 Aug 2008
Market intelligence from Gartner shows the Wonder of Walldorf still on top in CRM, ERP, and supply chain.
CRM Featured Articles,
Posted 04 Aug 2008
As Oracle extends the allegations over the SAP subsidiary's illegal downloading, the German juggernaut faces an uprising over its plan to increase maintenance costs.
CRM Featured Articles,
Posted 04 Aug 2008
Some recent tweets about CRM software.
Insight,
Posted 01 Aug 2008
On The Scene: Gartner AADI & Gartner Enterprise Architecture -- Now's the time to decide upon a business process platform.
Insight,
Posted 01 Aug 2008
Why the contact center may be your last line of defense.
Customer Centricity,
Posted 01 Aug 2008
A three-phase approach to reaching social media maturity.
Reality Check,
Posted 01 Aug 2008
Too many companies are losing agents at an alarming rate, simply because they're often measuring, managing, and treating the wrong problems.
Front Office,
Posted 01 Aug 2008
A $23 million dollar deal joins the two technology and market research firms.
CRM Featured Articles,
Posted 01 Aug 2008
A set of 5 rules to live by.
Viewpoints,
Posted 01 Aug 2008
Landslide Technologies' latest release includes a revamped interface, sales process tools, and an expanded VIP service for management.
CRM Featured Articles,
Posted 31 Jul 2008
Aspect Software looks to close the loop with new e-learning and agent-hiring features in PerformanceEdge -- and delivers them as software-as-a-service.
CRM Featured Articles,
Posted 31 Jul 2008
Understand and project your value.
Viewpoints,
Posted 31 Jul 2008
Company executives insist the acquisition will only help accelerate voice automation innovation for the masses.
CRM Featured Articles,
Posted 30 Jul 2008
Pivotal CRM 6.0 makes the platform more familiar for users.
CRM Featured Articles,
Posted 30 Jul 2008
Better customer information leads to higher retention rates.
CRM Featured Articles,
Posted 29 Jul 2008
Social computing meets business value.
Viewpoints,
Posted 29 Jul 2008
The open-source data integration company provides a SugarCRM Solution Pack to solve integration woes.
CRM Featured Articles,
Posted 28 Jul 2008
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