Xactly launches Rewards on Salesforce.com's platform to "close the loop."
CRM Featured Articles,
Posted 21 Aug 2008
destinationCRM 2008: A roundup of our reporting during this year's conference.
CRM Featured Articles,
Posted 21 Aug 2008
Good service helps make you recession-proof.
Viewpoints,
Posted 21 Aug 2008
destinationCRM 2008: Whether it's Web 1.0 or 2.0, sales and marketing still need to communicate.
CRM Featured Articles,
Posted 20 Aug 2008
destinationCRM 2008: Closing keynote speakers tackle issues and the changing face of the CRM industry.
CRM Featured Articles,
Posted 20 Aug 2008
Companies, customers, and industry visionaries are honored for successes in the CRM marketplace over the previous 12 months.
CRM Featured Articles,
Posted 20 Aug 2008
destinationCRM 2008: An implementation expert lays out what businesses really need to succeed in CRM 2.0 initiatives.
CRM Featured Articles,
Posted 19 Aug 2008
destinationCRM 2008: The push to truly provide a differentiated service experience must take into account the consumer's ecosystem—not the companies'.
CRM Featured Articles,
Posted 19 Aug 2008
Use "derived importance" to find out what matters most.
Viewpoints,
Posted 19 Aug 2008
Former competitors aim to strengthen their collective market presence to promote the importance of email reputation management and deliverability -- in short, the "mission of saving email."
CRM Featured Articles,
Posted 18 Aug 2008
SpeechTEK '08: As this year's conference opens, industry analysts, consultants, and providers say vendors must shed their distorted views on end-user opinions of speech automation.
CRM Featured Articles,
Posted 18 Aug 2008
A new Forrester report points to more emphasis on real-time data warehousing -- and outlines five ways to go about it.
CRM Featured Articles,
Posted 15 Aug 2008
New research from Aberdeen finds unified communications is on the minds of many, but more work needs to be done to clear up misconceptions.
CRM Featured Articles,
Posted 14 Aug 2008
Integrating CRM can breathe new life into tired incentive programs.
Viewpoints,
Posted 14 Aug 2008
The provider of open-source ERP and CRM products releases an upgrade with more analytic and greater integration.
CRM Featured Articles,
Posted 13 Aug 2008
Act! by Sage 2009 keys in on user requests, aiming to improve their experience.
CRM Featured Articles,
Posted 12 Aug 2008
The case for performing marketing optimization.
Viewpoints,
Posted 12 Aug 2008
With a nod to Apple's iPhone, the enterprise application vendor reconfigures the user interface for its business software.
CRM Featured Articles,
Posted 11 Aug 2008
In addition to those two vendors, Dun & Bradstreet's Purisma and Oracle UCM remain near the top of the research firm's latest report.
CRM Featured Articles,
Posted 11 Aug 2008
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