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Articles: Integration
According to the report, the public sector is set to be the fastest growing sector, with a compounded annual growth rate of approximately 21 percent over the forecast period. The healthcare sector will also see significant growth.
You can't build CRM without content.
CRM is making it as easy for international companies to share information among offices scattered across the globe as it is for them to share it with coworkers down the hall. The secret to mastering this in your company is to follow these 10 essential guidelines.
New version of CRM focuses on integration and mobile SFA features and boasts 175 enhancements.
Oracle Corp. took over San Diego this week for its annual Oracle AppsWorld conference. The thrust of the conference has been to update developers, partners, and users about the company's financial health; there were also some slices of CRM-related news.
E.piphany Inc. announced that popular Web-application servers from IBM and BEA Systems Inc. will be embedded directly into E.piphany's E6.
Today there is an alternative to distributing databases and applications over a network of servers and PCs: heterogeneous customer management systems in which discrete, componentized applications ride on a common, flexible architectural backbone.
When Microsoft's highly anticipated customer relationship management package release finally ships there is likely to be a slew of third-party enhancements and add-ons.
An overarching goal of RTE lies with the need for process automation to manage the detailed steps involved in moving transactions and business events from start to finish.
As enterprises aim at systems integration, the data warehouse comes greatly into play.
CRM magazine interviewed more than 30 industry leaders and surveyed about 100 readers to uncover what they expect to and predict will happen in the industry in the coming year.
CRM magazine interviewed more than 30 industry leaders and surveyed about 100 readers to uncover what they expect to and predict will happen in the industry in the coming year.
Firstlogic will integrate its information quality solutions into the CRM solutions that Akibia develops for its various customers.
Diversinet says that the addition of DSS's services suite enhances Diversinet's ongoing strategy to provide greater depth and breadth in its product/service offering.
Microsoft Corp.'s much-anticipated Microsoft Business Solutions CRM will miss the 2002 delivery mark set by the company and instead be available in "early 2003."
Some companies are finding that industry newcomer NetLedger's integration of back- and front-office data will give them a holistic view that Salesforce.com's front-office only system can't match.
PeopleSoft has announced the release of PeopleSoft CRM 8.8 and has introduced three new vertical solutions: CRM for High Technology, CRM for Insurance, and CRM for Energy.
Wearable and embedded training devices represent the future of training and instruction for both governmental and business organizations.
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