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Articles: Integration
PeopleSoft has announced the release of PeopleSoft CRM 8.8 and has introduced three new vertical solutions: CRM for High Technology, CRM for Insurance, and CRM for Energy.
Wearable and embedded training devices represent the future of training and instruction for both governmental and business organizations.
J.D. Edwards made three separate announcements this week, unveiling two new partnerships and a new software program.
A recent survey found that due to lack of access to CRM systems in the field, CRM and sales force automation programs were not entirely successful.
If anyone needed more evidence that the mid-market is the CRM sweet spot, IBM's aggressive plan to stake a claim and spend more than $100 million in marketing should be proof enough.
Companies can no longer afford to keep workforce management and CRM in separate silos.
Reynolds and Reynolds announced Wednesday that it has made its first foray into servicing other markets with the acquisition of Boat Ventures.
Framingham, MA-based research firm IDC found that more and more vertical markets are deploying mobile solutions, but another recent IDC study showed that sales of mobile devices slipped 6 percent in the third quarter of 2003.
A two-way integration enables Outlook users to have all the information from email move into the UpShot CRM system and vice versa by simply clicking on the specific email.
A new solution, called Intellisync for Oracle, uses Pumatech's Intellisync engine to provide two-way synchronization of appointments, business contacts and to-do lists between the Oracle E-Business Suite and either Microsoft Outlook or Palm OS handhelds.
BEA Systems Inc.'s Liquid Data for WebLogic lets users search emails, spreadsheets, databases, and other corporate data sources for information related to a specific project or topic, the company says.
NetLedger, teaming with London-based Open Orchard, is targeting overseas markets by bringing its online business-management services to the U.K.
Interwoven Inc. launched its Interwoven Solution for Media Asset Management (MAM) last week at its third annual Interwoven user conference, GearUp 2002, in San Francisco.
Eloqua Corporation and Salesforce.com. plan to offer an integrated digital enterprise sales and marketing system.
Apropos will embed a private-label version of its Multi-channel Interaction Management Suite within the J.D. Edwards CRM application suite.
Scott McNealy, chairman, CEO, and president of Sun Microsystems Inc., says that IBM and Microsoft are part of the integration problem, not the solution.
PeopleSoft Inc.'s support of Microsoft's Pocket PC Phone Edition platform and the newly launched Microsoft Windows Powered Smartphone software will allow field sales and service professionals access to up-to-the-minute sales information at the point of customer contact and more.
Why he is not the king of the customer. Why SAP and Oracle are lying. And why the ASP model won't work.
Call it vendor selection, not package selection, please
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