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Articles: Integration
Companies can no longer afford to keep workforce management and CRM in separate silos.
Reynolds and Reynolds announced Wednesday that it has made its first foray into servicing other markets with the acquisition of Boat Ventures.
Framingham, MA-based research firm IDC found that more and more vertical markets are deploying mobile solutions, but another recent IDC study showed that sales of mobile devices slipped 6 percent in the third quarter of 2003.
A two-way integration enables Outlook users to have all the information from email move into the UpShot CRM system and vice versa by simply clicking on the specific email.
A new solution, called Intellisync for Oracle, uses Pumatech's Intellisync engine to provide two-way synchronization of appointments, business contacts and to-do lists between the Oracle E-Business Suite and either Microsoft Outlook or Palm OS handhelds.
BEA Systems Inc.'s Liquid Data for WebLogic lets users search emails, spreadsheets, databases, and other corporate data sources for information related to a specific project or topic, the company says.
NetLedger, teaming with London-based Open Orchard, is targeting overseas markets by bringing its online business-management services to the U.K.
Interwoven Inc. launched its Interwoven Solution for Media Asset Management (MAM) last week at its third annual Interwoven user conference, GearUp 2002, in San Francisco.
Eloqua Corporation and Salesforce.com. plan to offer an integrated digital enterprise sales and marketing system.
Apropos will embed a private-label version of its Multi-channel Interaction Management Suite within the J.D. Edwards CRM application suite.
Scott McNealy, chairman, CEO, and president of Sun Microsystems Inc., says that IBM and Microsoft are part of the integration problem, not the solution.
PeopleSoft Inc.'s support of Microsoft's Pocket PC Phone Edition platform and the newly launched Microsoft Windows Powered Smartphone software will allow field sales and service professionals access to up-to-the-minute sales information at the point of customer contact and more.
Why he is not the king of the customer. Why SAP and Oracle are lying. And why the ASP model won't work.
Call it vendor selection, not package selection, please
NetLedger unveiled the latest member of its family of hosted solutions for low-end mid-market companies.
Success will be directly related to the ability to recognize these myths and to focus on the truths of CRM
The enterprise CRM suite landscape is changing, led largerly by efforts in integration.
The failure of the global CRM promise doesn't mean that CRM software isn't working
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