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Articles: Integration
Use "derived importance" to find out what matters most.
Former competitors aim to strengthen their collective market presence to promote the importance of email reputation management and deliverability -- in short, the "mission of saving email."
SpeechTEK '08: As this year's conference opens, industry analysts, consultants, and providers say vendors must shed their distorted views on end-user opinions of speech automation.
A new Forrester report points to more emphasis on real-time data warehousing -- and outlines five ways to go about it.
New research from Aberdeen finds unified communications is on the minds of many, but more work needs to be done to clear up misconceptions.
Integrating CRM can breathe new life into tired incentive programs.
The provider of open-source ERP and CRM products releases an upgrade with more analytic and greater integration.
Act! by Sage 2009 keys in on user requests, aiming to improve their experience.
The case for performing marketing optimization.
With a nod to Apple's iPhone, the enterprise application vendor reconfigures the user interface for its business software.
In addition to those two vendors, Dun & Bradstreet's Purisma and Oracle UCM remain near the top of the research firm's latest report.
Forrester Wave '08: The latest report on enterprise business intelligence shows SAP's BusinessObjects property in a tight race with three other respected vendors.
Marketing pro Dan Kennedy and Infusionsoft offer marketing advice for small businesses.
The financial services industry overhauls its customer service.
The analytics and statistical analysis powerhouse acquires an on-demand price optimization vendor -- and builds a new practice around it.
CallCopy's cc: Survey enables data collected by customer service agents to influence the entire organization.
eTail East '08: Provide your customers with relevant cross-sells and upsells -- it's a win-win situation.
An easy 4 steps to help improve sales compensation plans.
Noting a missing link in workforce optimization, the company releases an enhanced professional services portfolio.
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