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Articles: Integration
The company's s 25th Anniversary Edition helps bring down the walls between sales and marketing. Two new modules, lead management and campaign management, head up the company's venture into marketing automation.
The layoffs announced are the highlight of the company's post-Siebel acquisition guidance call; fiscal performance and predictions are also stated.
Customers must wait--now that the deal is complete--for their applications to continue fusing.
The industry conference updates the state of service-oriented architecture in business, and suggests best practices for starting and expanding implementations.
Oracle updates progress and road maps for its SOA middleware platform one year after its inception.
Salesforce.com's application marketplace emerges from its preview phase as part of the company's Winter '06 release with 160 listings.
MI, a business technology optimization provider, is adding this service-oriented architecture firm to its ranks to help its customers maximize their SOA initiatives.
Leading manufacturers are integrating their processes to serve customers, and will seek to improve performance by focusing on data integration, analytics, and BI.
The technology needs to be applied correctly, but smart implementations will reap rewards.
The long-awaited midmarket suite arrives with a hosted option and extensive language support, among key features.
We asked consultants to list some common CRM mistakes, and to then advise readers on how to avoid them.
A distinguished Gartner analyst offers some tips for success and a CRM maturity model at Gartner's CRM Summit.
The basics behind service-oriented architecture.
A tale of two companies' implementation experience--one sings, the other doesn't.
Businesses are becoming aware of smart cards as the corporate access-control solution of choice, but the high initial cost of deployment is limiting adoption.
Hosted and on-demand marketing tools will be found in two-thirds of companies by 2008, with smaller businesses seeing the fastest uptake.
Sixty percent of midmarket firms plan to deploy an integrated ERP suite within the next year as the fragmented approach gives way to more cohesion.
Restructuring Sage's CRM delivery strategy is part of an ongoing effort to rebrand and unify Sage's SMB products.
Enhanced integration and flexibility, coupled with other factors like reduced cost, are steadily becoming more attractive to organizations.
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