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Articles: Integration
The market is expected to grow as enterprises seek to consolidate the vast amounts of unstructured data in word processing, spreadsheets, and other formats, according to a report.
The company, in keeping with its "No Software" motto, announces its plan to offer service-oriented architecture on demand.
Consona releases new versions of its acquired CRM and knowledge management properties, and adds some marketing automation from Norway.
Different licensing models have left customers confused and vendors squabbling over the definition of open source.
SAPPHIRE '07 International: The company acquires Finland's Wicom Communications; expect to see more large CRM firms buying contact center companies down the pike, according to one analyst.
The vendor announces an improved, expanded version of its popular SalesLogix midmarket suite (and an analytics and reporting package) at its Insights convention.
The company's annual partner and customer convention kicks off with talk of the future, growing from recently announced structural shifts.
Business & Decision Group announces plans to acquire Inforte at a 33 percent price premium, spelling big wins for Inforte shareholders and a broader U.S. presence for Business & Decision.
The CRM vendor realigns its corporate foundation to create two new divisions that will better serve their customers' needs.
The communications infrastructure vendor and the on-demand CRM provider announce Unified CallConnector, strengthening the companies' partnership.
SAP will buy OutlookSoft, putting more analytics tools into the hands of CFOs; the acquisition continues a consolidation war with Oracle.
At the Unica Corporation's annual user conference, the vendor maps out new ways to for its customers to cope with growing consumer power.
The e-service player enters into a definitive agreement to grab management consultancy and systems integrator eVergance Partners; KANA will operate eVergance as a wholly owned subsidiary.
SugarCRM introduces a customer self-service portal and knowledge base to connect customers with key CRM business processes; an analyst firm draws parallels to Salesforce.com.
Two best practice suggestions for preventing--permanently--user-adoption disappearance.
A network administration toolmaker turns to Soffront to tame some of its own wild technical difficulties.
Companies look to develop best practices around the business processes and technology changes required with SOA as its popularity and use continues to soar.
The two IT juggernauts are deepening their partnership by extending their blueprint for making available future versions of Duet software for Microsoft Office and SAP.
The company broadens its on-demand marketing solutions with the predictive analytics of Loyalty Matrix, a marriage of solutions that the market is ready for, according to an industry pundit.
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