Hewlett-Packard's creation of a dedicated Web services management team allows HP to both defend the current marketplace and still help partners see opportunities to go to market with a product and bring new value to customers.
Daily News,
Posted 04 Mar 2003
Switching CRM vendors is a tough, but often wise, decision.
Magazine Features,
Posted 03 Mar 2003
Insight,
Posted 03 Mar 2003
Insight,
Posted 03 Mar 2003
According to the report, the public sector is set to be the fastest growing sector, with a compounded annual growth rate of approximately 21 percent over the forecast period. The healthcare sector will also see significant growth.
Daily News,
Posted 04 Feb 2003
You can't build CRM without content.
Viewpoints,
Posted 03 Feb 2003
Insight,
Posted 02 Feb 2003
CRM is making it as easy for international companies to share information among offices scattered across the globe as it is for them to share it with coworkers down the hall. The secret to mastering this in your company is to follow these 10 essential guidelines.
Magazine Features,
Posted 02 Feb 2003
New version of CRM focuses on integration and mobile SFA features and boasts 175 enhancements.
Daily News,
Posted 29 Jan 2003
Oracle Corp. took over San Diego this week for its annual Oracle AppsWorld conference. The thrust of the conference has been to update developers, partners, and users about the company's financial health; there were also some slices of CRM-related news.
Daily News,
Posted 21 Jan 2003
E.piphany Inc. announced that popular Web-application servers from IBM and BEA Systems Inc. will be embedded directly into E.piphany's E6.
Daily News,
Posted 13 Jan 2003
Today there is an alternative to distributing databases and applications over a network of servers and PCs: heterogeneous customer management systems in which discrete, componentized applications ride on a common, flexible architectural backbone.
Viewpoints,
Posted 13 Jan 2003
When Microsoft's highly anticipated customer relationship management package release finally ships there is likely to be a slew of third-party enhancements and add-ons.
Daily News,
Posted 06 Jan 2003
An overarching goal of RTE lies with the need for process automation to manage the detailed steps involved in moving transactions and business events from start to finish.
Viewpoints,
Posted 03 Jan 2003
As enterprises aim at systems integration, the data warehouse comes greatly into play.
Daily News,
Posted 03 Jan 2003
CRM magazine interviewed more than 30 industry leaders and surveyed about 100 readers to uncover what they expect to and predict will happen in the industry in the coming year.
Magazine Features,
Posted 26 Dec 2002
CRM magazine interviewed more than 30 industry leaders and surveyed about 100 readers to uncover what they expect to and predict will happen in the industry in the coming year.
Magazine Features,
Posted 24 Dec 2002
Firstlogic will integrate its information quality solutions into the CRM solutions that Akibia develops for its various customers.
Daily News,
Posted 23 Dec 2002
Diversinet says that the addition of DSS's services suite enhances Diversinet's ongoing strategy to provide greater depth and breadth in its product/service offering.
Daily News,
Posted 19 Dec 2002
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