Logo
BodyBGTop
Articles: Integration
The company has made generally available new features and enhancements to its multichannel product suite; the functionality focuses on deeper integration and beefed up content authoring and search functionality.
Spanlink unveils its Mobile Supervisor Workstation product, arming contact center supervisors with a tool to monitor and manage schedules and interact with agents without having to be in front of their desktop.
Unified CVP 4.0 features operations, administration, management, and provisioning capabilities, along with service creation environment enhancements.
Dreamforce '06: Marc Benioff outlines the company's new customization and programming platform, discusses community development, and announces Winter '07.
SugarCRM deploys a community marketplace where developers can offer extensions and community-built applications.
Oracle's release of PeopleSoft Enterprise Financial Management 9 underscores the call for compliance in the marketplace and motion on the Fusion road map.
The WFO solutions provider acquires two WFM vendors that play in the financial services space; the move extend its solutions beyond the contact center and into the enterprise.
Research indicates that one quarter of all new business software will be delivered as SaaS by 2011; loyalty to the on-demand model is reaching enterprises as well as SMBs.
Actuate unveils version 9 of its e.Spreadsheet software, challenging Excel with scalability and security.
Adoption rates for workforce management may be high, but a recent study finds that usage and value metrics remain disproportionately low.
Two institutions detail their experience and rewards with CRM implementations at the destinationCRM 2006 conference.
Sage acquires the mobile division of its partner, Corum, in an effort to increase mobile integration; mobility is hot now for companies that want to invest in a product.
The Winter '07 release will offer "unlimited customization" for analytics and BI tools, including Business Objects Crystal Xcelsius; one analyst sees the potential benefit to CRM in general.
Developing multiple strategies and values will improve the business performance of a CRM implementation, according to Gartner.
Sage launches the latest version of its full-featured CRM suite at the Gartner CRM Summit in Chicago, with renewed focus on end-user adoption and mobility.
An analyst recommends taking a close look at IT's needs and capabilities, the contract, overall usefulness to the business, and other factors in making the decision.
A new bundle of VoIP applications helps educators and administrators unify and expand touch points for students and faculty.
Mobile sales solutions help make top businesses what they are, and many others are following their lead, according to a new survey.
The IVR and speech app specialist looks to IP contact center functionality to help it compete more effectively in the general contact center space.
Pages: << Prev  1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139   Next >>
 
Companies: Integration
Search
Popular Articles
 

BodyBGRight
Home | Get CRM Magazine | CRM eWeekly | CRM Topic Centers | CRM Industry Solutions | CRM News | Viewpoints | Web Events | Events Calendar
DestinationCRM.com RSS Feeds RSS Feeds | About destinationCRM | Advertise | Getting Covered | Report Problems | Contact Us