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Articles: Integration
Salesforce.com Chatter is now integrated into Microsoft Outlook.
The latest upgrades to Mitel's MiContact Center includes tighter integration with Microsoft Lync.
ClearSlide Follow, ClearSlide Mail, and ClearSlide for Salesforce.com increase sales leader visibility.
Customer Relationship Management success relies on thoughtful planning and solid execution. Here are five important points to consider when implementing a CRM solution.
The integrations allow businesses to connect B2B advertising and marketing results with sales performance.
The app helps sales people make data-driven decisions.
SurveyMonkey's latest integration allows companies to manage and access survey data within Salesforce.com.
Salespeople can access Nimble's Smart Contact insights right within their email inboxes.
Tactile is expanding its flagship product line with a new subscription-based offering that fully embeds Salesforce into a salesperson's daily communications and works both online and offline.
Separately, Five9 releases a standalone TCPA solution to comply with FCC regulations. (Featured on SmartCustomerService.com.)
New standalone and Salesforce-integrated solutions allow agents to co-browse and screen share.
Improved functionality in SalesDesktop Enterprise includes tighter integrations with Microsoft Outlook and Salesforce.com.
Refresh lets Salesforce.com users access information about their professional contacts.
The Transera Call Center App for the Salesforceâ„¢ Sales and Service Clouds provides unified visibility and control for the multimedia contact center
New integrations bring CRM and productivity solutions together seamlessly.
The partnership will help brand marketers link ad viewability to in-store sales.
Preact's solution for Marketo LaunchPoint targets customers based on their lLikelihood to upgrade, renew, or cancel services.
The mobile-first anticipatory platform startup also announces general availability of its productivity apps.
ServiceSource's new customer success app empowers teams to engage across the customer lifecycle and maximize customer lifetime value.
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