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Articles: Integration
Quarterly upgrades strengthen integration with Google and Microsoft, and introduces new mobile and design enhancements enabling employees, customers and partners to work better together
Logi pairs Logi Info with Pivotal's Big Data Suite.
Cotap's new release enables mobile messaging to anyone in a business network.
Greater demand for file-sharing capabilities drives integrations.
The deal merges Jacada's Visual IVR with Kobil's authentication solution.
The new offering melds Outlook into Salesforce.com
New partnership expands omnichannel capabilities of 8x8's Virtual Contact Center with large-scale social media engagement.
Cloudwords adds support for Oracle Responsys, Oracle Content Marketing, Oracle Web Center Sites, and Web Center Content for global marketing.
New interactive features take SightCall customers beyond Amazon Mayday and Salesforce SOS for Apps.
Salesforce.com Chatter is now integrated into Microsoft Outlook.
The latest upgrades to Mitel's MiContact Center includes tighter integration with Microsoft Lync.
ClearSlide Follow, ClearSlide Mail, and ClearSlide for Salesforce.com increase sales leader visibility.
Customer Relationship Management success relies on thoughtful planning and solid execution. Here are five important points to consider when implementing a CRM solution.
The integrations allow businesses to connect B2B advertising and marketing results with sales performance.
The app helps sales people make data-driven decisions.
SurveyMonkey's latest integration allows companies to manage and access survey data within Salesforce.com.
Salespeople can access Nimble's Smart Contact insights right within their email inboxes.
Tactile is expanding its flagship product line with a new subscription-based offering that fully embeds Salesforce into a salesperson's daily communications and works both online and offline.
Separately, Five9 releases a standalone TCPA solution to comply with FCC regulations. (Featured on SmartCustomerService.com.)
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