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Articles: Integration
Forrester Wave on Business Performance Solutions, 2007: Forrester Research's ranking of BPM vendors provides a snapshot of a market in motion.
On the heels of the SAP-Business Objects deal, Larry Ellison's company makes a multibillion-dollar move of its own.
In an increasingly global economy, unified communications should be on the top of the to-do list for small and midsize businesses (SMBs), according to a new report.
CDI solutions provide the framework for a comprehensive data sharing strategy.
Applix bolsters its user community with a cache of new applications, development tools, and tips; one analyst says Applix On-Demand could become a SaaS offering of its own.
Friendly suggestions to help revitalize and maximize your company's BI strategy.
Business Problem: Managers cannot staff and manage their contact centers effectively.
Two venture-capital firms help launch and fund a program for companies to develop Force.com applications.
Existing CRM technology assets can drive incremental growth by improving sales pipeline management.
Your CRM is only as good as your ability to deliver to your customers. So why not merge supply chain management data with CRM to gain a holistic view? It's not that simple.
Only 4 percent of CRM systems are very successful; the software-as-a-service market almost doubles across most of the Asia-Pacific region; and other numerical news from the month online.
Contact centers are continuing to accelerate toward a distributed, home-based staffing model, says a new report.
An online consumer education provider and an EFM vendor team up to help companies help their clients.
Dreamforce '07: AppExchange says hello to its younger, bigger sister: Force.com, touted as "platform-as-a-service"; the family also welcomes a cousin: Visualforce, hailed as "user-interface-as-a-service."
Integration of Web analytics and CRM targets improvement of B2B marketing and sales.
The company debuts with a brace of on-demand applications designed to pull more sales data from the popular CRM system.
A flexible MDM platform delivers rapid return-on-investment.
Transforming your business to a customer-centric organization starts with a CRM-focused services-oriented architecture.
The creator of QuickBooks debuts a new on-demand business management system, catering to the very smallest of the small-business segment.
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