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Articles: Integration
SAS Institute takes the crown for the fourth year running as business intelligence evolves from reporting, analytics, and dashboards into a wealth of complexity.
With Siebel Systems and PeopleSoft finally assimilated, Oracle takes its place atop the throne.
The Penny-Pincher: Sridhar Vembu -- chief executive officer, AdventNet, parent company of Zoho.
The Rock: Bill McDermott -- president and chief executive officer, SAP Americas & Asia Pacific Japan.
The Herald: Paul Greenberg -- chief customer officer, BPT Partners; president, The 56 Group.
The Swells: Josh Bernoff and Charlene Li -- industry analysts and co-authors of Groundswell.
The Rethinker: Kevin Bandy -- partner & manager of directory sales and marketing transformation, Accenture.
The visionaries shaping the CRM industry.
In an effort to unite on-demand and on-premises CRM, Oracle takes responsibility for product integration -- a move that looks particularly appealing for partner channel management.
Magic Quadrant for E-Commerce '08: Veteran firms IBM and ATG top the field -- but the field itself is twice as big as it was last year.
Forrester Wave: Midmarket CRM Suites '08: Despite consolidation, buying CRM software for the midmarket segment is still a major headache.
CallCopy's latest release -- a Voice over Internet Protocol call-recording solution -- specifically targets the smaller end of the small-to-midsize-business segment.
Using the new tools -- and the wisdom in the collaborative consciousness of markets -- to understand your customer.
The software-as-a-service demand generation specialist gets on the platform bandwagon, and releases a free tracking widget as well.
The Bozeman, Mont.-based provider's latest quarterly on-demand release "pushes the envelope," according to one industry analyst.
Improved campaign relevance will stretch your marketing budget.
Maximizer Software announces a branding strategy for its Mobile CRM product.
CRM Acceleration '08: The cofounder and CEO of the open-source CRM pioneer says that the best technology can finally win in this industry -- and that one day SugarCRM "will be a billion-dollar company."
Oracle's BEA Welcome Event: The enterprise software provider shares its post-acquisition roadmap, and promises "no forced migration."
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