Active Decisions is offering Consumer Reports product information online and at retail locations to help customers make the best purchasing decisions.
CRM Featured News,
Posted 10 Dec 2004
The BBC bolsters its use of Web analytics; Salesforce.com announces new customer wins; EDS Israel opts for CosmoCom; and more.
CRM Featured News,
Posted 08 Dec 2004
Holiday consumers continue to prefer offline purchasing.
CRM Featured News,
Posted 07 Dec 2004
The dealership moves from a PC-based CRM application to a Web-based solution to support its growth strategy.
CRM Featured News,
Posted 06 Dec 2004
The key to recent redesigns lies in uniting bricks and clicks.
CRM Featured News,
Posted 03 Dec 2004
Company President Kris Calef talks about variety, value, and growth.
Secret of My Success,
Posted 01 Dec 2004
The cable television and telecommunications service company uses quality monitoring and evaluation tools to improve service and sales.
CRM Featured News,
Posted 22 Nov 2004
Begin to better manage the pipeline by using metrics on a consistent basis.
Benchmark,
Posted 15 Nov 2004
Distributed merchandising networks are changing the way companies build customer relationships.
Viewpoints,
Posted 15 Nov 2004
Creating true ties with partners helps to optimize sales results.
Insight,
Posted 15 Nov 2004
A new Aberdeen Group survey shows that organizations are slow to adopt channel price-management strategies.
CRM Featured News,
Posted 12 Nov 2004
The grocery service is using CRM to manage growth and harvest revenues.
CRM Featured News,
Posted 08 Nov 2004
The CRM analyst firm lays out strategies for improving bottom-line results with CRM.
CRM Featured News,
Posted 02 Nov 2004
Proactive care lessens contact center burdens and increases customer loyalty.
Viewpoints,
Posted 18 Oct 2004
The key to mass production of customer and prospect relationships is data velocity and data consolidation.
Viewpoints,
Posted 18 Oct 2004
For every successful CRM installation the customer service landscape is littered with CRM projects that didn't quite hit the mark.
Viewpoints,
Posted 18 Oct 2004
Ensuring your outbound marketing message reaches its targets.
Viewpoints,
Posted 18 Oct 2004
Improving what your most outspoken worker says to your customers.
Viewpoints,
Posted 18 Oct 2004
The techniques that assist data warehousing facilitate data fusion.
Viewpoints,
Posted 18 Oct 2004
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