Three steps for creating a winning sales environment.
Viewpoints,
Posted 14 Dec 2012
Combination of Crimson Hexagon's ForSight Platform and Klout Scores allow customers to understand the impact of marketing and business programs with key individuals.
Daily News,
Posted 13 Dec 2012
The new cloud solution offers a complete view of the customer for a more personalized customer experience.
Daily News,
Posted 11 Dec 2012
Find the best practice that works for you.
Viewpoints,
Posted 07 Dec 2012
The product blends social media management and virtual assistant technologies.
Daily News,
Posted 05 Dec 2012
An IBM study finds that more than three quarters of business leaders are struggling to incorporate social media into their daily work lives.
Daily News,
Posted 16 Nov 2012
A business thrives when all employees feel responsible for its success.
Viewpoints,
Posted 16 Nov 2012
Multichannel customer communications platform enables organizations to mitigate risks and meet compliance requirements.
Daily News,
Posted 15 Nov 2012
SAP 360 Customer solution leverages in-memory computing, cloud, mobility, and collaboration tools.
Daily News,
Posted 13 Nov 2012
Latest mobile solution adds voice recognition, reduces customer effort, and increases answer accuracy.
Daily News,
Posted 12 Nov 2012
A shift in corporate priorities calls for new strategies and a new title.
Viewpoints,
Posted 09 Nov 2012
Businesses with an online presence need to proceed with caution.
Viewpoints,
Posted 09 Nov 2012
Sapient EngagedNow delivers multichannel customer experiences through a unified platform.
Daily News,
Posted 06 Nov 2012
Broader macroeconomic factors and cautious IT spending could be the reasons, IDC finds.
Insight,
Posted 01 Nov 2012
Companies today must deliver cohesive experiences across multiple touchpoints.
Insight,
Posted 01 Nov 2012
Despite excuses, catching up with other enterprises is only a matter of time.
Scouting Report,
Posted 01 Nov 2012
UpSync adds a custom form builder that drives field staff's ability to gather critical data in customer conversations.
Daily News,
Posted 30 Oct 2012
Social networking giant XING and US Airways are among the enterprises using the cross-channel messaging solution to foster more conversational customer interactions and improve engagement.
Daily News,
Posted 25 Oct 2012
The partnership has led to two new modules for CRM, Social Commerce Advisor and Insight for Social Commerce.
Daily News,
Posted 25 Oct 2012
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