| Articles: Channel Management |
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The Asian technology firm's purchase of a U.S.-based outsourcing provider is consistent with its expanding worldwide presence, according to one industry analyst.
Daily News,
Posted 08 Aug 2007
The latest version of the company's business communication solution helps users analyze how audiences are responding.
Daily News,
Posted 06 Aug 2007
The consultancy announces a new Web-site marketing service to help companies drive loyalty and sales.
Daily News,
Posted 03 Aug 2007
NetSuite helps ViewSonic revamp its PRM capabilities for better insight and communication.
REAL ROI,
Posted 01 Aug 2007
Retailers are toiling to make their email subscription procedures easy, quick, and more transparent; subscription incentives seem to be slipping in popularity.
Daily News,
Posted 01 Aug 2007
REAL ROI,
Posted 01 Aug 2007
Insight,
Posted 01 Aug 2007
Last-minute conflicts often lead to a no-sale. Why risk it when you don't have to?
Customer Centricity,
Posted 01 Aug 2007
Catering to this new breed of always-on customer will require a new approach to CRM.
Reality Check,
Posted 01 Aug 2007
The quality is still there for call center vendors, but other outsourcers are challenging their position, according to a consultancy's new research.
Daily News,
Posted 27 Jul 2007
A yearly retail satisfaction index maps shoppers' preferences for product feedback--and its impact on online sales and satisfaction.
Daily News,
Posted 20 Jul 2007
Europeans are set to double their online marketing spend over the next five years, thanks to consumer interest in the Web and marketers' growing affinity for online ads.
Daily News,
Posted 18 Jul 2007
A new study says that, for consumers seeking health information online, relevance matters more than trust, and that search-engine optimization is a must for healthcare companies.
Daily News,
Posted 16 Jul 2007
Focus on these best practices.
Viewpoints,
Posted 01 Jul 2007
Simplifying the business will allow e-commerce managers to focus on core competencies that drive the top line.
The Tipping Point,
Posted 01 Jul 2007
The marketing technology vendor releases the latest version of its EMM solution, targeting the gaps across customer touch points.
Daily News,
Posted 20 Jun 2007
Singapore and Canada get top marks for their customer service, says a new Accenture report that ranks 22 governments' customer service programs.
Daily News,
Posted 18 Jun 2007
Bazaarvoice and MarketLive partner to offer an integrated e-commerce system complete with analytics and user ratings.
Daily News,
Posted 18 Jun 2007
Hispanic online buyers will spend more on retail spending than any other minority group until at least 2011; incorporating customer product reviews is one way to cozy up to that market.
Daily News,
Posted 13 Jun 2007
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Companies: Channel Management
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