The country's in a turbulent period—a new administration, a recessionary economy—but these campaigns prove that creativity thrives in the face of change.
Magazine Features,
Posted 01 Mar 2009
Mobile CRM has been around for years, but Apple's handheld device has upended everything. Now vendors are rewriting applications, companies are rethinking the BlackBerry's seeming stranglehold, and users are wondering what's next. The answer may be nothing less than a CRM revolution, and a chance for Apple to enter the enterprise.
Magazine Features,
Posted 01 Mar 2009
A small direct-marketing business extends its operations with Infusionsoft CRM.
Secret of My Success,
Posted 01 Mar 2009
With Axeda's help, Varian Medical Systems remotely tends to its cancer-fighting radiation-oncology equipment.
REAL ROI,
Posted 01 Mar 2009
Brainshark helps FitLinxx pump up customers' use of fitness technology.
REAL ROI,
Posted 01 Mar 2009
Assisted living is a growth industry, but one suffering from information overload.
REAL ROI,
Posted 01 Mar 2009
Eloqua extends the reach of its marketing message with some outside Web-event expertise.
REAL ROI,
Posted 01 Mar 2009
Government 2.0 comes to the Twitterverse.
Insight,
Posted 01 Mar 2009
Could an infusion of Web 2.0 in the public sector change the way we view constituent service?
Insight,
Posted 01 Mar 2009
Floggers of these bons mot need a punch in the bouche.
Pint of View,
Posted 01 Mar 2009
CSO Insights' Sales Performance Optimization '09: Barely half of all reps made quota last year. Something has got to change.
Reality Check,
Posted 01 Mar 2009
The switch to digital TV broadcasts is upon us—or is it?
Insight,
Posted 01 Mar 2009
So speak softly and carry just 140 characters.
Connect,
Posted 01 Mar 2009
eTail West '09: With revenue down, retailers are having to rely more on analytics than ever before.
CRM Featured News,
Posted 26 Feb 2009
Actions, not information, are the true mark of intelligence.
Viewpoints,
Posted 25 Feb 2009
Magic Quadrant '09: This year's roundup shows continued investments -- and more than a few shakeups.
CRM Featured News,
Posted 24 Feb 2009
New research from Forrester warns companies to invest in customer service — or else.
CRM Featured News,
Posted 23 Feb 2009
Make sure your self-service is providing the right service.
Viewpoints,
Posted 23 Feb 2009
Optimize e-commerce with purchase incentives.
Viewpoints,
Posted 23 Feb 2009
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