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Articles: Channel Management
Gartner Business Intelligence Summit '09: BI remains a top priority, but one that often conflicts with reality.
Using the Internet, text, and other sources for insight.
With its latest release of Insights, the community platform provider establishes metrics and methodology to show the health of communities.
A recent report on sales performance optimization shows a gap between expectations and capabilities.
On-demand billing vendor Zuora takes its Z-Commerce platform to the social networking cloud.
New applications allowing the electronic exchange of contact information—Web 2.0's answer to traditional cards, or not?
The country's in a turbulent period—a new administration, a recessionary economy—but these campaigns prove that creativity thrives in the face of change.
Mobile CRM has been around for years, but Apple's handheld device has upended everything. Now vendors are rewriting applications, companies are rethinking the BlackBerry's seeming stranglehold, and users are wondering what's next. The answer may be nothing less than a CRM revolution, and a chance for Apple to enter the enterprise.
A small direct-marketing business extends its operations with Infusionsoft CRM.
With Axeda's help, Varian Medical Systems remotely tends to its cancer-fighting radiation-oncology equipment.
Brainshark helps FitLinxx pump up customers' use of fitness technology.
Assisted living is a growth industry, but one suffering from information overload.
Eloqua extends the reach of its marketing message with some outside Web-event expertise.
Government 2.0 comes to the Twitterverse.
Could an infusion of Web 2.0 in the public sector change the way we view constituent service?
Floggers of these bons mot need a punch in the bouche.
CSO Insights' Sales Performance Optimization '09: Barely half of all reps made quota last year. Something has got to change.
The switch to digital TV broadcasts is upon us—or is it?
So speak softly and carry just 140 characters.
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