| Articles: Channel Management |
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Forrester Services and Sourcing Forum '09: Technology teams are forced to re-evaluate their goals amid tech-industry upheavals in both delivery and cost.
Daily News,
Posted 16 Oct 2009
Improving CRM through on-demand accounting.
Viewpoints,
Posted 16 Oct 2009
Oracle OpenWorld '09, Day 4: The final conference keynote featuring CEO and Founder Larry Ellison pumps up the crowd with a few surprise guests and a sneak peak at Fusion Apps.
Daily News,
Posted 15 Oct 2009
Oracle OpenWorld '09, Day 3: One executive calls Oracle CRM On Demand not only Big Red's fastest-growing software-as-a-service application, but its fastest-growing application — period.
Daily News,
Posted 14 Oct 2009
Oracle OpenWorld '09, Day 2: Executives detail Oracle's broad strategy as a systems provider, and its head of CRM delves into transforming technology at the application layer.
Daily News,
Posted 14 Oct 2009
Five steps to successful data-driven customer communications.
Viewpoints,
Posted 14 Oct 2009
Click-to-call increase conversions, with instant access to sales associates.
Viewpoints,
Posted 12 Oct 2009
The old techniques meet the new technology.
Viewpoints,
Posted 09 Oct 2009
You'll need a new platform mindset and a view toward the future.
Viewpoints,
Posted 07 Oct 2009
AIIM ECM Seminar: "We are at a tipping point," said industry president, telling attendees that the time is now to establish an Enterprise Content Management plan-of-action.
Daily News,
Posted 05 Oct 2009
With BrandConnect, retailers try to listen in on reviews, while getting consumers to propagate them out.
Daily News,
Posted 05 Oct 2009
Amdocs Retail Experience Solution hopes to tackle a lack of customer visibility in retail stores.
Daily News,
Posted 03 Oct 2009
Coda 2go, an application built natively on Salesforce.com's Force.com platform, becomes FinancialForce.com, a new company backed by Salesforce.com and Unit 4 Agresso, parent company of accounting software vendor Coda.
Daily News,
Posted 02 Oct 2009
As contact centers adapt to the needs of a recession—and an increasing number of Generation Y staffers—the systems designed to train agents have to adapt as well
Magazine Features,
Posted 01 Oct 2009
The Journey of Implementation — Part 3: A successful social media initiative merely opens up future possibilities.
Reality Check,
Posted 01 Oct 2009
Find the truth hiding behind the brand.
Pint of View,
Posted 01 Oct 2009
If your goal is to launch a viral campaign simply to increase your brand awareness, you're flirting with danger.
Front Office,
Posted 01 Oct 2009
Shop.org Annual Summit '09: With 90 percent of households reporting a reduction in shopping,
Daily News,
Posted 28 Sep 2009
Shop.org Annual Summit '09: A record number of attendees gather to learn strategies for the changing e-commerce landscape.
Daily News,
Posted 28 Sep 2009
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Companies: Channel Management
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