Merging the digital and the real to create an engaging experience.
Connect,
Posted 26 Jan 2010
What history—and a survey of current behavior—can teach us about the threat to customer loyalty.
The Tipping Point,
Posted 26 Jan 2010
The insurance industry is slowly shifting from traditional to trendy.
Insight,
Posted 26 Jan 2010
Insight,
Posted 26 Jan 2010
With podcasts, a blog, and social network participation, Lion Brand Yarn weaves itself into the fabric of the customer experience.
REAL ROI,
Posted 26 Jan 2010
Video adds a new dimension to Electric Shopping's products and dramatically improves conversions
REAL ROI,
Posted 26 Jan 2010
A luxury hotel utilizes surface computing from Microsoft to deepen relationships and its brand promise.
REAL ROI,
Posted 26 Jan 2010
Knowing where consumers are can reveal a lot about who they are.
Magazine Features,
Posted 26 Jan 2010
This month's special report on innovation may have a bit of an emphasis on the inhuman machine, but we still know the single-most important part of technology is the user interface. What happens when the user becomes the interface?
Magazine Features,
Posted 26 Jan 2010
Cutting-edge technologies are altering the possibilities that are open to us. Is your company prepared to embrace the new?
Magazine Features,
Posted 26 Jan 2010
To get back to more personalized content, companies are discovering geolocation technologies.
Re:Tooling,
Posted 26 Jan 2010
You can't know where you are unless you look—and look hard.
Reality Check,
Posted 26 Jan 2010
Online community provider extends its private network to Facebook and Twitter.
Daily News,
Posted 23 Jan 2010
Big Red squeezes onto the Leaders Quadrant and an open-source player joins the evaluation for the first time.
Daily News,
Posted 23 Jan 2010
Properly built, an online community can generate engagement and two-way dialogue.
Viewpoints,
Posted 21 Jan 2010
The social media monitoring company announces new sentiment analysis technology for its customers.
Daily News,
Posted 20 Jan 2010
The $17.8 million cash purchase of email deliverability specialist Pivotal Veracity is intended to help the marketing automation pioneer compete with best-of-breed email service providers.
Daily News,
Posted 19 Jan 2010
In response to the demand for cross-channel marketing functionalities, the research firm publishes its first report covering this trend.
Daily News,
Posted 19 Jan 2010
With the launch of Business Objects Sustainability Performance Management, SAP wants to provide companies with holistic views into their sustainable strategies and actions.
Daily News,
Posted 19 Jan 2010
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