Marketing automation, analytics remain in high demand.
Daily News,
Posted 03 Apr 2013
Enterprises that align internally are the ones primed for success.
Daily News,
Posted 02 Apr 2013
Moxie integrates with Lync to deliver unified customer communications for contact centers.
Daily News,
Posted 02 Apr 2013
Front Office,
Posted 01 Apr 2013
New technology enables companies to close deals faster and satisfy compliance issues—all while cutting costs.
Magazine Features,
Posted 01 Apr 2013
Here's what you need to know about the new Internet landscape.
Insight,
Posted 01 Apr 2013
BCC Dropbox, Zoho LiveDesk, Custom Related Lists, and MailMagnet for Mobile round out the new features.
Daily News,
Posted 27 Mar 2013
The funding will go to support growth of the company's advertising and Web site optimization platforms.
Daily News,
Posted 27 Mar 2013
New Touchpoint Toolkit extends large-scale interaction and analytics throughout the customer lifecycle.
Daily News,
Posted 22 Mar 2013
Six steps to putting a positive spin on a potential business disaster.
Viewpoints,
Posted 22 Mar 2013
Tips for easing a CRM system switch.
Viewpoints,
Posted 22 Mar 2013
Marketing platform transforms social marketing from "Likes" to lifetime value.
Daily News,
Posted 21 Mar 2013
The company's stated goal is to support business users wherever they are and on whatever devices they're using.
Daily News,
Posted 20 Mar 2013
OpenTouch Customer Service is geared toward businesses of all sizes to help manage multichannel interactions.
Daily News,
Posted 19 Mar 2013
Executives are most concerned about revenue growth, reducing costs.
Daily News,
Posted 19 Mar 2013
Company highlights innovations to help businesses unite their organizations, connect with their customers and get the most value from their information technology investments.
Daily News,
Posted 19 Mar 2013
CaaS Small Center is geared for contact centers with fewer than 50 agents.
Daily News,
Posted 18 Mar 2013
The comprehensive suite of CRM solutions is designed for sharing information across platforms and departments.
Daily News,
Posted 18 Mar 2013
The company partners with SoCoCare to deliver proactive social media solution for contact centers.
Daily News,
Posted 18 Mar 2013
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