Logo
BodyBGTop
Articles: Channel Management
The solution can identify and predict customer, service, and operational trends in voice over IP (VoIP) networks, contact centers, and unified communications infrastructures.
Spaces by Moxie brings internal collaboration and external communication channels into a single suite.
Freshdesk has upgraded its online help desk app with new email and reporting features.
The new integration simplifies the update process displaying MailChimp subscriber information in the Zendesk interface.
The combined Voice of the Customer solution enables companies to gain insight into the root cause of specific customer feedback by correlating voice interactions with real-time feedback survey results.
Comprehensive relationship management solution enhances member engagement.
The application promises to improve performance and reduce costs across the customer lifecycle.
Salesforce Rypple will enable companies to engage and align people across their employee social networks.
New analytics feature gives companies direct visibility into how customers use self-service content
The Spring 2012 version of Student Recruitment Manager features more social and mobile capabilities.
The mobile phone service provider is the first to deploy Genesys Social Engagement to automate and integrate social media interactions through its customer service operations.
Posts are integrated directly with TeamSupport tickets so support staff can keep up with discussion threads and customer communications.
The monitoring platform includes real-time customer insight.
Cribis enhances its online sentiment tracking and monitoring solution with three new features.
New application identifies issues and lets companies take swift action to correct them.
Enhancement includes improved email insights and timesaving features.
Dell Services will deliver Aspect's unified communications solutions for next-generation customer contact centers.
New add-on lets companies place a live click-to-chat link on their Facebook pages.
Two software companies team up to give businesses a more comprehensive look into consumer feedback.
Pages: << Prev  1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88   Next >>
 
Companies: Channel Management
Search
Popular Articles
 

BodyBGRight
Home | Get CRM Magazine | CRM eWeekly | CRM Topic Centers | CRM Industry Solutions | CRM News | Viewpoints | Web Events | Events Calendar
DestinationCRM.com RSS Feeds RSS Feeds | About destinationCRM | Advertise | Getting Covered | Report Problems | Contact Us