SOX-compliance spending in 2006, as in 2005, is expected to hit the $6 billion mark; dissimilarities appear in how spending will be segmented.
CRM Featured News,
Posted 29 Nov 2005
Integrations with Google, PayPal, and UPS enhance the ability to serve online businesses; shopping cart closure and multichannel selling bring relevance to Web shoppers.
CRM Featured News,
Posted 17 Nov 2005
A rebranding, new features, and multiple language support challenges Web-analytics companies like WebTrends and Omniture.
CRM Featured News,
Posted 15 Nov 2005
Firstlogic and Pitney Bowes have verbally agreed not to extend their merger agreement; PB will continue to own 10 percent of Firstlogic.
CRM Featured News,
Posted 15 Nov 2005
A breakout session on lead generation at WebSideStory's user conference outlines the benefits of tweaking page variables.
CRM Featured News,
Posted 10 Nov 2005
An OEM partnership for predictive analysis and a new retail solution indicate positive implications for operational BI and upped emphasis on verticals.
CRM Featured News,
Posted 07 Nov 2005
The search and content management software vendor, previously an IBM partner, joins that firm's herd to provide expertise in unstructured info wrangling.
CRM Featured News,
Posted 03 Nov 2005
Pitney Bowes' move to acquire the remaining outstanding shares of Firstlogic is part of the latest wave of data quality consolidation.
Insight,
Posted 01 Nov 2005
Insight,
Posted 01 Nov 2005
Purisma's CIM launch is the next evolution of BI, according to analysts, helping to manage relationship hierarchies within an organization.
CRM Featured News,
Posted 01 Nov 2005
SAS's assessment service offering, the Information Evolution Model, identifies five levels of information evolution to help companies gain competitive advantage.
CRM Featured News,
Posted 27 Oct 2005
The soon-to-be acquired company unveils a new strategy and architecture as SAP baits a safe passage program hook for Siebel's customers.
CRM Featured News,
Posted 17 Oct 2005
Studies and service offerings point to the need for better information herding.
CRM Featured News,
Posted 06 Oct 2005
Start with people, best practices, and process, and enable these with evolving technology.
Viewpoints,
Posted 01 Oct 2005
Strategic focus drives revenue and customer satisfaction growth, and lowers customer care costs.
Viewpoints,
Posted 01 Oct 2005
The CRM industry over the course of the year grappled with well-publicized mergers and acquisitions, executive turnover, and product line restructuring. Still, the industry's impact--especially in the small and medium business markets--is growing more pervasive across industries and within organizations. With an eye on ROI, companies are benefiting from lower startup costs, shorter implementation times, ease of use, and more robust analytics, from both the on-demand (hosted) delivery model and on-premise solutions. Spearheading these developments are the 2005 CRM Market Leaders--read on to see how they are driving the market and how they stack up against the competition.
Magazine Features,
Posted 01 Oct 2005
More companies are turning to the Web for targeted marketing efforts.
Reality Check,
Posted 01 Oct 2005
Use central information management, secure access control, and collaborate anywhere, anytime, to build team effectiveness and customer satisfaction.
Viewpoints,
Posted 01 Oct 2005
It is impressive when CRM vendors promise business performance improvements never before possible, but it is more impressive when their products actually deliver on those promises. The CRM Elite awards showcase six companies that have achieved significant returns on their technology investments that have either met or surpassed their expectations.
Magazine Features,
Posted 01 Oct 2005
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