7 tips to cure what ails you.
Viewpoints,
Posted 02 Jun 2008
Attensity's new Market Voice solution strives to harvest customer insight from both direct and indirect channels.
CRM Featured Articles,
Posted 02 Jun 2008
RightNow Technologies' latest release adds chat and surveys to its multichannel customer-care arsenal, seeking to capture the voice of the customer.
CRM Featured Articles,
Posted 29 May 2008
Gartner Business Intelligence Summit '08: By 2009, 90 percent of mission-critical projects will depend on data warehouse information to drive higher revenues or lower costs.
CRM Featured Articles,
Posted 02 Apr 2008
Gartner Business Intelligence Summit '08: The need for better CRM is one of the factors driving growth in the BI marketplace.
CRM Featured Articles,
Posted 01 Apr 2008
Collecting rewards made easy with a single swipe.
CRM Featured Articles,
Posted 31 Mar 2008
The fourth annual Beagle Research study outlines the year's seven coolest and most innovative industry solutions.
CRM Featured Articles,
Posted 26 Mar 2008
The core of rock-solid BI turns questions answers.
Viewpoints,
Posted 25 Mar 2008
SAS Global Forum '08: The times, they are a-changin' -- and companies need to change, too, says one presenter.
CRM Featured Articles,
Posted 20 Mar 2008
Traditional approaches waste money.
Viewpoints,
Posted 19 Mar 2008
SAS Global Forum '08: At its annual users conference, SAS unveils a new acquisition, once code-named "Apollo."
CRM Featured Articles,
Posted 18 Mar 2008
Helping marketers with customer identity management.
Viewpoints,
Posted 14 Mar 2008
According to statistics from a newly published study, organizations are realizing that "customer satisfaction" means far more than just "happy customers."
CRM Featured Articles,
Posted 13 Mar 2008
Microsoft Convergence 2008: CEO and President Steve Ballmer outlines his company's approach to business applications, expands a partnership, and drops some hints about strategy.
CRM Featured Articles,
Posted 13 Mar 2008
The Web-analytics vendor introduces a new video-measurement function and a renewed focus on user-friendliness.
CRM Featured Articles,
Posted 11 Mar 2008
AIIM '08: With enterprise content management on the rise, users demand to have what's easy.
CRM Featured Articles,
Posted 05 Mar 2008
An easy-to-use business intelligence project sparks innovative reporting without additional personnel.
REAL ROI,
Posted 01 Mar 2008
Business Problem: Companies need to integrate disparate information.
Re:Tooling,
Posted 01 Mar 2008
The broker of financial-information services launches a set of data-access and -intelligence tools.
CRM Featured Articles,
Posted 27 Feb 2008
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