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Articles: Analytics
Purpose-built sales management apps could solve problems, but smaller businesses haven't caught on yet.
Banks should look for warning signs and offer customer support to help prevent defaulting on payments, a survey states.
Companies recognize the need for improvement, but continue to blame problems on IT departments.
The deal strengthens IBM's information management portfolio, while positioning the company to compete with Siebel and Oracle.
Customer-driven opportunities foster growth in the applications market.
A new data warehouse and software help improve customer retention efforts.
Analyzing recordings reveals critical BI about what customers are really saying.
Budgets expanded in 2004, but expectations still outstripped resources.
The company, a possible acquisition target, is cutting staff in the U.S. and Europe.
Frost & Sullivan presents a what's-hot discussion; financial services, retail, and telecommunications are active cross-selling areas now.
Hyperion far outpaces its competitors in revenue share as the space continues to expand into different verticals.
FrontRange links Holocaust survivors and their families with relatives and events from the past.
Make robust analytics work--5 tips.
These two groups must be on the same page to attain a successful implementation.
Customers may not tell you when they're happy, but when they're unhappy, look out--you'll get an earful.
Process calls for grounding strategic decisions.
Tearing through systems to scrub dirty data and gaining a cultural understanding of names across the globe is no easy task.
This supplier of water sports and maritime equipment turned to QAS to deep six dirty data.
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