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Articles: Analytics
Leading manufacturers are integrating their processes to serve customers, and will seek to improve performance by focusing on data integration, analytics, and BI.
CDI must evolve to deliver customer information wherever and whenever it is needed.
An evaluation observes that standardization is growing as a trend, but that dashboards are driving BI adoption.
A large publishing company turned to data cleansing to power up its enormous customer database.
A road map for the evolution your company will experience.
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We asked consultants to list some common CRM mistakes, and to then advise readers on how to avoid them.
"We were really surprised the way such an amount of money [was] saved by implementing a data mining tool."
Visual analytics provides insight into business-critical CRM data.
SOX-compliance spending in 2006, as in 2005, is expected to hit the $6 billion mark; dissimilarities appear in how spending will be segmented.
Integrations with Google, PayPal, and UPS enhance the ability to serve online businesses; shopping cart closure and multichannel selling bring relevance to Web shoppers.
A rebranding, new features, and multiple language support challenges Web-analytics companies like WebTrends and Omniture.
Firstlogic and Pitney Bowes have verbally agreed not to extend their merger agreement; PB will continue to own 10 percent of Firstlogic.
A breakout session on lead generation at WebSideStory's user conference outlines the benefits of tweaking page variables.
An OEM partnership for predictive analysis and a new retail solution indicate positive implications for operational BI and upped emphasis on verticals.
The search and content management software vendor, previously an IBM partner, joins that firm's herd to provide expertise in unstructured info wrangling.
Pitney Bowes' move to acquire the remaining outstanding shares of Firstlogic is part of the latest wave of data quality consolidation.
Purisma's CIM launch is the next evolution of BI, according to analysts, helping to manage relationship hierarchies within an organization.
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