The deal integrates Calabrio's workforce optimization into collab9's hosted voice, video, Web conferencing, messaging, mobility, and customer care applications on one platform.
Daily News,
Posted 01 May 2013
Competitive advantage requires a multidimensional view of customers.
Insight,
Posted 01 May 2013
In a tight economy, companies must use VoC solutions for price sentiments.
Insight,
Posted 01 May 2013
Unlock customer insights that increase sales.
Magazine Features,
Posted 01 May 2013
Valuable takeaways from leading-practice companies.
The Tipping Point,
Posted 01 May 2013
InsideView helps the language learning company uncover new prospects.
REAL ROI,
Posted 01 May 2013
New Customer Engagement as a Service brings social media marketing, mobile integration, and customer analytics to a single platform.
Daily News,
Posted 30 Apr 2013
Overhauls Customer Intelligence suite, debuts enhanced visualization.
Daily News,
Posted 29 Apr 2013
Launches Social Intelligence analytics product, expands partner communities.
Daily News,
Posted 25 Apr 2013
The new module leverages big data to increase renewal and up-sell for recurring revenue companies.
Daily News,
Posted 25 Apr 2013
The company expands its partnership with SAP to enable real-time analysis of sales efforts.
Daily News,
Posted 25 Apr 2013
Version 9.3.1 delivers enhanced visual data discovery, advanced big data analytics, and mobile app upgrades.
Daily News,
Posted 24 Apr 2013
The solution enhances mobile survey response rates and helps restaurants address customer complaints.
Daily News,
Posted 24 Apr 2013
The latest rapid-deployment solution for business intelligence can be up in running in three weeks or less.
Daily News,
Posted 23 Apr 2013
SumAll now correlates YouTube data with other social and business analytics to help marketers discover the true value of broadcasting their brands.
Daily News,
Posted 23 Apr 2013
The platform combines interaction analytics and transaction analytics for insights into the complete cross-channel customer journey.
Daily News,
Posted 23 Apr 2013
Voice-based marketing automation platform adds critical call tracking data piece to marketing analytics puzzle.
Daily News,
Posted 22 Apr 2013
The new app is based on the HTML5 platform.
Daily News,
Posted 19 Apr 2013
The Foredeus acquisition brings big data and integrated marketing communications together.
Daily News,
Posted 19 Apr 2013
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