Analytics-Driven Quality (ADQ) will be available as part of the inContact Workforce Optimization (WFO) Suite. (Featured on SpeechTechMag.com).
CRM Featured News,
Posted 03 Dec 2013
At the change of years, CRM welcomes new social, mobile, and gamification trends.
Magazine Features,
Posted 01 Dec 2013
Striving for analytics gold is not a sport for amateurs.
Customer Experience,
Posted 01 Dec 2013
We'll likely see mobile technology deployments accelerate pretty rapidly during the next few years.
Front Office,
Posted 01 Dec 2013
Tap into this one-stop business intelligence source for your smartest budget ever.
Viewpoints,
Posted 22 Nov 2013
Enrichis designed to help marketers generate revenue from new and existing services.
CRM Featured News,
Posted 19 Nov 2013
Clarabridge 6.1 brings collaboration and engagement together in one application.
CRM Featured News,
Posted 19 Nov 2013
Outsourcing big data analytics can save your company time and money.
Viewpoints,
Posted 15 Nov 2013
Gainsight's data-driven insights create a unique health score to measure the impact of customer success efforts.
CRM Featured News,
Posted 13 Nov 2013
Actian and Attivio customers can now integrate and correlate unstructured content with structured data analytics.
CRM Featured News,
Posted 13 Nov 2013
Jaspersoft 5.5 features additional reporting and analytics features.
CRM Featured News,
Posted 13 Nov 2013
Adobe Social's new publishing capabilities reach China's Sina Weibo; new tweet delivery by country engages social audiences worldwide.
CRM Featured News,
Posted 12 Nov 2013
Apmetrix's Mobile Ad Exchange will pay 85 percent of revenues back to publishers.
CRM Featured News,
Posted 11 Nov 2013
Partnership allows brands to see what drives audience engagement with competitors' social channels.
CRM Featured News,
Posted 08 Nov 2013
mVision Insights offers marketers actionable data from mobile engagement campaigns involving QR codes, NFC, Microsoft Tag, and other triggers.
CRM Featured News,
Posted 08 Nov 2013
SalesMax is now integrated with Salesforce.com's Sales Cloud.
CRM Featured News,
Posted 07 Nov 2013
Webtrends Explore and Webtrends Lifetime Streams provide digital executives with new capabilities to better understand consumer behaviors and take action.
CRM Featured News,
Posted 07 Nov 2013
The integration of ClickTale's and Optimizely's solutions enables businesses to better understand customer Web behavior and boost the effectiveness of optimization tests.
CRM Featured News,
Posted 06 Nov 2013
Social Media Fingerprint provides consumers and businesses with insight into social media identities.
CRM Featured News,
Posted 06 Nov 2013
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