Changes convey heightened focus on enabling organizations to improve all aspects of the customer experience.
CRM Featured News,
Posted 18 Sep 2013
The platform reinvents the traditional social media command center.
CRM Featured News,
Posted 18 Sep 2013
New features in TRIAD 9 Customer Manager help clients manage customer and account relationships with advanced analytics
CRM Featured News,
Posted 17 Sep 2013
A three-step plan to cultivating consumer loyalty.
Viewpoints,
Posted 13 Sep 2013
SAS adds in-database data quality, improved event-stream processing, access to more data sources.
CRM Featured News,
Posted 12 Sep 2013
Innovations center on mobile, social, cloud, and big data initiatives.
CRM Featured News,
Posted 12 Sep 2013
The predictive analytics company adds to SAP's vast analytics portfolio.
CRM Featured News,
Posted 11 Sep 2013
The solution combines text and speech analytics data to provide deeper interaction insights.
CRM Featured News,
Posted 10 Sep 2013
Robust case management and accountability features are part of the upgrade.
CRM Featured News,
Posted 10 Sep 2013
Enables digital agency to optimize Web sites for increased customer engagement and conversions.
CRM Featured News,
Posted 09 Sep 2013
The new offering is designed to help global organizations better manage big data.
CRM Featured News,
Posted 06 Sep 2013
Solution helps financial institutions implement social media campaigns with built-in workflows for compliance and archival.
CRM Featured News,
Posted 06 Sep 2013
Solution uses customer data to create a 360-degree view of a relationship based on account-level data, online and mobile banking activity, debit card and electronic bill pay usage.
CRM Featured News,
Posted 06 Sep 2013
Why companies are missing the consumer experience boat.
Viewpoints,
Posted 06 Sep 2013
Newest features enable companies to manage user content across multiple social channels.
CRM Featured News,
Posted 05 Sep 2013
The company brings its business intelligence offering to the Windows cloud platform.
CRM Featured News,
Posted 05 Sep 2013
FICO Model Builder for Big Data integrates with Hadoop, Lucene and R.
CRM Featured News,
Posted 28 Aug 2013
Four ways to drive revenue and improve retention.
Viewpoints,
Posted 23 Aug 2013
The app lets businesses unlock insights from social media and big data in 15 languages using sentiment analysis and entity extraction.
CRM Featured News,
Posted 22 Aug 2013
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