Next Best Engagement analyzes each customer journey and helps predict and suggest additional relevant services in real time.
CRM Across the Wire,
Posted 28 Feb 2017
Decisioning Platform empowers retailers to manage data and generate audiences across channels.
CRM Across the Wire,
Posted 28 Feb 2017
Analysis of consumer information has become a complex, multistage process. Businesses need to understand each stage—and how they work together—to be competitive
Magazine Features,
Posted 27 Feb 2017
Is industry analysis real, or is it doublespeak?
Pint of View,
Posted 27 Feb 2017
The collaboration aims to enable IBM clients to use existing and future investments in IBM storage to deploy Hadoop-based Big Data applications.
CRM Featured Articles,
Posted 15 Feb 2017
Information Builders grows its Analytics Accelerator Program with Avnet partnership.
CRM Across the Wire,
Posted 14 Feb 2017
The service aims to simplify and accelerate data integration.
CRM Featured Articles,
Posted 13 Feb 2017
Joint solution offers journey mapping based on qualitative research and quantitative analysis.
CRM Across the Wire,
Posted 08 Feb 2017
Instant Search enables users to analyze key drivers behind any social topic.
CRM Across the Wire,
Posted 07 Feb 2017
Artificial intelligence is about to go mainstream, so let's talk about what it is, and isn't
Connect,
Posted 01 Feb 2017
Hitwise's additions give near real time insights into web traffic throughout the day.
CRM Across the Wire,
Posted 31 Jan 2017
The acquisition brings marketing data analysis and visualization capabilities to Reimagine's portfolio.
CRM Across the Wire,
Posted 27 Jan 2017
Smart Poll combines active surveys with passive cross-device consumer behavioral measurement
CRM Across the Wire,
Posted 26 Jan 2017
The online review aggregation tool deepens customer experience insights for multilocation businesses.
CRM Across the Wire,
Posted 19 Jan 2017
Sojourn's data extraction and integration application for Oracle Marketing Cloud helps marketers perform advanced analytics and integrations.
CRM Across the Wire,
Posted 17 Jan 2017
FollowAnalytics leverages machine learning and predictive intelligence with new mobile campaign optimization suite and enhanced engagement tools.
CRM Across the Wire,
Posted 12 Jan 2017
Retail Guest Analytics provides brick-and-mortar stores with detailed information about shoppers and tools to track their movements.
CRM Across the Wire,
Posted 11 Jan 2017
Nexidia Analytics offers interaction analytics via omnichannel "listening" to know what customers and prospects are saying and then analyze those conversations to tailor experiences to their stated needs. (Featured on SmartCustomerService.com.)
CRM Featured Articles,
Posted 10 Jan 2017
All eyes will be on automation as the lines between humans and machines (and sales, service, and marketing) continue to blur. What else lies ahead?
Magazine Features,
Posted 01 Jan 2017
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