Amdocs ClarifyCRM lays out its road map, highlighting its focus on integration.
Daily News,
Posted 22 Dec 2004
The year's strong IPOs revisited; Composite Software updates its enterprise information integration server; and more.
Daily News,
Posted 22 Dec 2004
The DoubleClick/Omniture agreement brings renewed attention to the power of the technology.
Daily News,
Posted 21 Dec 2004
Managing relationships is like an anthropological dig.
Insight,
Posted 20 Dec 2004
5 steps for delivering high-quality information that supports the entire organization.
Viewpoints,
Posted 20 Dec 2004
More information means more informed customer decisions.
Viewpoints,
Posted 20 Dec 2004
Eliminate surprises, identify opportunities, and maximize operational effectiveness by having the right data at the right time.
Viewpoints,
Posted 20 Dec 2004
Insight,
Posted 20 Dec 2004
Scouts Canada integrated its nationwide membership by unifying data.
Benchmark,
Posted 20 Dec 2004
A partnership with former rival Omniture will bring together clients of both companies.
Daily News,
Posted 17 Dec 2004
Most firms' analytical activity is fairly rudimentary, according to a new study.
Daily News,
Posted 15 Dec 2004
The BBC bolsters its use of Web analytics; Salesforce.com announces new customer wins; EDS Israel opts for CosmoCom; and more.
Daily News,
Posted 08 Dec 2004
The Balanced CRM Scorecard has become a primary tool for successfully driving strategic performance in thousands of organizations around the world.
Experts on Call,
Posted 06 Dec 2004
Stop wasting precious marketing dollars with returned bulk mail and wrong number and address information.
Experts on Call,
Posted 29 Nov 2004
The cable television and telecommunications service company uses quality monitoring and evaluation tools to improve service and sales.
Daily News,
Posted 22 Nov 2004
Begin to better manage the pipeline by using metrics on a consistent basis.
Benchmark,
Posted 15 Nov 2004
Why structured risk minimization is the next trend in predictive analytics.
Viewpoints,
Posted 15 Nov 2004
Avoid burning out customers by using enterprise feedback management.
Viewpoints,
Posted 15 Nov 2004
The global automaker is improving its results by tracking customer interactions.
Benchmark,
Posted 15 Nov 2004
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