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Articles: Analytics
Resonate Analytics now includes audience understanding, such as motivations and issues positions, building on traditional demographic and behavior filters.
Major advancements in Adobe Media Optimizer
Changes to Adobe Analytics include predictive analytics capabilities and live stream.
SAP Patient Relationship Management lets healthcare providers compete for and service their patients.
Tie together products for better end-to-end customer engagement.
Bringing the MicroStrategy Analytics Platform and MicroStrategy Mobile Platform to Amazon Web Services makes business intelligence available for a little as $1 an hour.
Partnership integrates user-generated content and experience management capabilities into social relationship infrastructure.
Convergence keynote speaker says businesses that serve customers best are P2P (people-to-people).
What business schools are doing to better prepare your future employees.
Adoption of these solutions is poised to take off over the next few years.
Verint Branch Sales Effectiveness will help financial institutions optimize customer engagement by helping improve productivity and Increase Revenue
With Engagor Mobile for iOS devices, companies can now manage their social customer service on the go.
Clarabridge 6.2 enables deeper analysis of customer feedback.
Look to America's favorite pastime to inspire your sales team.
Spredfast Performance Index gives brands a way to evaluate their social performance within unique business contexts.
In an information age, data becomes the new source of value.
Financial services and healthcare companies can now leverage call analytics without compromising sensitive data. (featured on SpeechTechMag.com.)
Ignite leverages Verint's Impact 360 Speech Analytics suite to offer contact centers the business impact of speech analytics. (Featured on SpeechTechMag.com.)
Satmetrix Standard helps SMBs develop customer experience management programs based on the Net Promoter Score (NPS) methodology.
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