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Articles: Analytics
Alteryx Promote allows business users to deploy, manage, and monitor predictive data models on their customer-facing applications.
SSI Suite helps companies create their own market research tools.
Attribution and next-best experience recommendations are among the features added to NGData's Lily customer data platform.
Sales enablement divisions are gaining valuable technology partners.
New targets, the demand for personalization, and the need to adjust sales models are among the challenges.
Digital transformation requires sound analytics and insights, and that requires the right personnel to manage your data.
DialogTech LeadFlow 2.0 is the latest pay-per-call management platform for marketers.
These iconic companies' approach to customer experience and self-service can show IT departments how to delight their customers by helping them help themselves.
SalesHood announces prescriptive, just-in-time content management for sales and marketing.
Companies must go above and beyond to understand their customers' needs and reach them on a one-to-one basis.
Bloom Intelligence offers advanced tracking metrics for retailers and restaurateurs.
Story Lab and Influential have joined forces to bring artificial intelligence to branded content analytics.
New features and integration improve transparency around the customer journey and Chatmeter's ability to drive and convert online and mobile searches into customers.
The amount of data in our lives is expanding all the time. Taming it through visualization can help you make sense of it—and grow your business.
Wipro's Data Discovery Platform, a ‘pay-per-insight' model analytics solution, enables faster data-driven decisions, customized by industry.
The technology uses artificial intelligence to register early buying signals, seeking to give sales reps an edge on their competition.
Call intelligence company Invoca has introduced Signal AI, which gathers insights from call center conversations and feeds them back to different organizational teams. (Featured on SmartCustomerService.com.)
The updated platform aims to help online companies understand and respond to customer shopping habits.
[24]7 Customer Journey Analytics builds on technology acquired from KPMG Capital.
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