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Articles: Analytics
New InteractionStore helps Message Studio clients understand customer context and adapt marketing campaigns in real time.
Turn connected customers into brand advocates.
The Lattice Data Cloud offers a huge source of predictive buying signals
The new Longbow platform analyzes past buying behaviors to develop unique direct marketing messages.
iOS7-optimized Yellowfin app enters growing market for mobile business intelligence.
Socialbakers adds VK integration to its capabilities for Facebook, Twitter, and YouTube.
Digimind Social offers a single tool for real-time discovery of true online presence, reach, and influence.
Companies can use ClickTale Priceless to uncover insight about Web site visitor behavior.
New self-serve tool helps nonprofits boost online engagement.
Self-service software lets companies leverage Net Promoter expertise and functionality to build loyalty and create exceptional customer experiences.
Newest version features a new user experience and advanced capabilities to support the integrated, connected contact center.
Ninety-four percent call it crucial for customer data integration.
Organizations should take a serious look at how they are managing their data.
Retention Science helps BikeBerry engage and keep customers.
All we know now is just a dress rehearsal.
New cloud-based platform puts data and insights at marketers' fingertips.
Harmony users now have access to mobile, real-time speech analytics and enhanced desktop analytics in one cloud-ready platform.
Integration brings MindTouch's knowledgebase and analytics technology to users of the Zendesk platform.
Data has no value unless you mine it quickly and effectively.
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