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Articles: Analytics
Driving Innovation '08: Verint Systems CEO and President Dan Bodner says that merely collecting intelligence is worthless without being able to properly utilize the data.
7 tips to cure what ails you.
Attensity's new Market Voice solution strives to harvest customer insight from both direct and indirect channels.
RightNow Technologies' latest release adds chat and surveys to its multichannel customer-care arsenal, seeking to capture the voice of the customer.
Gartner Business Intelligence Summit '08: By 2009, 90 percent of mission-critical projects will depend on data warehouse information to drive higher revenues or lower costs.
Gartner Business Intelligence Summit '08: The need for better CRM is one of the factors driving growth in the BI marketplace.
Collecting rewards made easy with a single swipe.
The fourth annual Beagle Research study outlines the year's seven coolest and most innovative industry solutions.
The core of rock-solid BI turns questions answers.
SAS Global Forum '08: The times, they are a-changin' -- and companies need to change, too, says one presenter.
Traditional approaches waste money.
SAS Global Forum '08: At its annual users conference, SAS unveils a new acquisition, once code-named "Apollo."
Helping marketers with customer identity management.
According to statistics from a newly published study, organizations are realizing that "customer satisfaction" means far more than just "happy customers."
Microsoft Convergence 2008: CEO and President Steve Ballmer outlines his company's approach to business applications, expands a partnership, and drops some hints about strategy.
The Web-analytics vendor introduces a new video-measurement function and a renewed focus on user-friendliness.
AIIM '08: With enterprise content management on the rise, users demand to have what's easy.
An easy-to-use business intelligence project sparks innovative reporting without additional personnel.
Business Problem: Companies need to integrate disparate information.
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