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Articles: Analytics
Online retail satisfaction goes down, but economy and price aren't the only ones to blame.
Ventana Research delivers a pair of reports on the analytics field, both old school and new.
Email continues to play a strong role in marketing campaigns, but improvements are still in high demand.
When it comes to deploying BI in marketing, best practices can light the path to "information nirvana."
Strong companies get more out of business intelligence than weaker ones do.
The Compel Winter 2008 release from Centive features an interactive dashboard allowing sales pros to view their stats in one place.
With a new acquisition and fresh features, Cognos aims to improve its performance management platform.
New research identifies archiving and data protection as hot drivers of storage initiatives; EMC continues to lead in market share.
Introducing a sales automation system for the people who must actually make a product work for the customer: the sales engineer.
The move expands the telecommunications vendor's line of reporting and analytic software.
The company's acquired Witness arm launches its latest workforce optimization suite, Impact 360, stressing analytics prowess and integration.
New feature to the company's Edge series promises to address the financial concerns of midmarket companies.
One of Michigan's largest energy providers turns to Intelligent Results to analyze the state's bankruptcy-stricken population.
The company's planned acquisition of analytics powerhouse Business Objects represents the largest in company history.
With Antenna Software, the sales force for satellite-service provider DirecTV gets information when it's most needed.
How services-oriented architecture will shape the future of CRM: Part One in a four-part series.
A new report details how to better understand -- and, even more critical, how to apply -- Web analytics.
New research suggests that training your sales team in-house isn't the best way to get lasting results -- but choosing the right outside partner can be tricky, as well.
Not every step toward a best-in-class BI deployment is going to be a smooth transition.
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