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Articles: Analytics
The company's MRM solution integrates marketing and delivers results.
BlueRoads and Microsoft team up to offer joint partner management and CRM.
New research shows that business intelligence tools have a higher adoption rate among small businesses than their medium-sized counterparts.
AOTA '08: Woeful romantics may cry out over their Missed Connections, but craigslist aims never to let the integrity of its site—or the trust of its millions of users—slip away.
Information Builders Summit '08: Analysts weigh in on the BI industry and a changing market.
Driving Innovation '08: Verint Americas President Elan Moriah dishes the next key shifts companies must acknowledge and prepare for in order to remain relevant in an increasingly competitive business landscape.
Information Builders Summit '08: Information Builders strengthens its WebFOCUS platform, delivering on cost-effectiveness and demands for analytics.
Driving Innovation '08: Verint Systems CEO and President Dan Bodner says that merely collecting intelligence is worthless without being able to properly utilize the data.
7 tips to cure what ails you.
Attensity's new Market Voice solution strives to harvest customer insight from both direct and indirect channels.
RightNow Technologies' latest release adds chat and surveys to its multichannel customer-care arsenal, seeking to capture the voice of the customer.
Gartner Business Intelligence Summit '08: By 2009, 90 percent of mission-critical projects will depend on data warehouse information to drive higher revenues or lower costs.
Gartner Business Intelligence Summit '08: The need for better CRM is one of the factors driving growth in the BI marketplace.
Collecting rewards made easy with a single swipe.
The fourth annual Beagle Research study outlines the year's seven coolest and most innovative industry solutions.
The core of rock-solid BI turns questions answers.
SAS Global Forum '08: The times, they are a-changin' -- and companies need to change, too, says one presenter.
Traditional approaches waste money.
SAS Global Forum '08: At its annual users conference, SAS unveils a new acquisition, once code-named "Apollo."
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