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Articles: Analytics
Attensity Q lets companies view trending information through real-time data streams.
Multichannel customer journeys can make or break your business.
Verint's EFM solution enhancements include extended mobile SMS delivery model and cross-survey reporting.
Statistical Performance Analytics taps into big data analytics to route calls to the best-suited contact center agents.
The set of six open-source applications enables developers to build custom enterprise apps.
InMoment's new Experience Hub leverages customer experience data to help companies steer business decisions.
The tool promises to make close rate predictions with 80 percent accuracy.
Speed of SAP HANA is one route to better customer and employee experiences.
Talend 5.5 allows developers to generate high-performance Hadoop code.
We're entering the age of "personal analytics."
Users can deploy predictive technology across the customer life cycle.
Bluenose's customer success platform launches on Salesforce AppExchange.
Companies need to rethink their approaches to transparency, personalization, and social interactions.
SeeWhy's real-time behavioral marketing technology complement's SAP's hybris offerings.
BI product update will help move Looker upmarket.
Microsoft's ongoing collaboration with SAP seeks to improve cloud and data interoperability and deliver new mobile and productivity solutions.
View the customer experience as a continuing process.
Companies can now deploy analytics in the SAP HANA Enterprise Cloud.
Businesses can use Medallia to analyze text in 39 languages.
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