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| Articles: Analytics |
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A research report rates 11 vendors and their products in the performance management space, giving users a sense of where to turn to improve business results.
Daily News,
Posted 22 Jan 2007
The BI vendor adds real-time operational dashboards to its performance management solution and announces tighter integration with Salesforce.com.
Daily News,
Posted 17 Jan 2007
Clementine is equipped with nearly 50 major enhancements spanning data preparation, graphs, modeling, output, security, performance, scoring, and more.
Daily News,
Posted 16 Jan 2007
Market penetration has been slow, but the benefits of contact center performance management applications to the contact center and other enterprise departments are expected to help spur growth.
Daily News,
Posted 10 Jan 2007
NCR will spin off its Teradata division, in a move to enable both soon-to-be independent companies to better focus on their customer base, business strategy, and operational needs.
Daily News,
Posted 09 Jan 2007
The supply and demand talent dynamic for technology-based industries is one of the main factors behind expected growth in wages in 2007, a talent and outsourcing services provider says.
Daily News,
Posted 03 Jan 2007
The Cincinnati Enquirer turns to WebSurveyor to help guide its editorial direction.
REAL ROI,
Posted 01 Jan 2007
BBBS can now produce reports on the level of need per school district.
REAL ROI,
Posted 01 Jan 2007
Econometrics has long been the province of Ph.D.s, but applications for marketers are emerging via automated user interfaces and BI reporting tools.
Magazine Features,
Posted 01 Jan 2007
Insight,
Posted 01 Jan 2007
The first step in embracing analytics is to have a CEO who sees analytics as a corporate differentiator.
Insight,
Posted 01 Jan 2007
The transition marketers have had to make--from creative souls to metrics mavens--has occurred quickly over a relatively short period of time. Here, a brief on recent developments and some tips for remaining competitive.
Magazine Features,
Posted 01 Jan 2007
CRM investment continues to increase in the vertical as companies turn to PRM, analytics, and order management to get a tighter grasp on customers.
Insight,
Posted 01 Jan 2007
Forrester Wave on Customer Hubs, 2006: As more attention turns to customer hubs, the continuing development makes it difficult to see clearly into this space; a new Forrester Wave takes a focused look at vendor offerings.
Daily News,
Posted 28 Dec 2006
Retailers are becoming smarter as they target business intelligence functionality for managing customer data; new research shows heavy BI adoption, but plenty of room to grow.
Daily News,
Posted 21 Dec 2006
Coaching and the provisioning of a knowledge base are important aspects of immediate performance gains in this vital area of customer service.
Daily News,
Posted 18 Dec 2006
The company's new multivariant testing app automatically uses advertising resources where they're the most effective; one analyst says the paid search market is open for WebTrends.
Daily News,
Posted 11 Dec 2006
As online shopping among teenagers continues to grow, retailers must focus on teens' relationship to technology and family to reap the most from this market, according to a new report.
Daily News,
Posted 11 Dec 2006
The quality management and liability recording market is projected to exceed expectations, thanks in large part to the space's competitive landscape and product innovation.
Daily News,
Posted 07 Dec 2006
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