Allegiance releases version 4 of its EFM suite, with considerable emphasis placed on reporting and managing of survey results for company management.
Daily News,
Posted 08 Feb 2007
Total software revenue is forecasted to hit the $1.1 billion mark by 2011; more vertically focused and line-of-business offerings and additional delivery models are driving the market.
Daily News,
Posted 07 Feb 2007
Business Objects announces its plan to dip into the midmarket with a product line targeted at helping SMBs begin their first BI intitiatives.
Daily News,
Posted 05 Feb 2007
If business professionals would pause for a moment to analyze how their short-term actions can negatively affect long-term customer attrition rates, many would likely do things differently.
Front Office,
Posted 01 Feb 2007
Why does a 75 percent failure rate persist?
Viewpoints,
Posted 01 Feb 2007
Magic Quadrant '07: The market will experience more growth as the technology includes more users within an organization while application and suite providers enhance their own offerings.
Daily News,
Posted 01 Feb 2007
It's the key to improving CRM effectiveness.
Viewpoints,
Posted 01 Feb 2007
Enterprise feedback management solutions are replacing conventional surveying tools as companies seek a centralized surveying framework that leverages all data.
Magazine Features,
Posted 01 Feb 2007
Business Problem: The sales department lacks the ability to accurately forecast, hindering its ability to design sales plans, restructure the sales force, and leverage information from other departments.
Re:Tooling,
Posted 01 Feb 2007
Mobile gets another push today with Experian's release of the first mobile solution for gathering company credit information.
Daily News,
Posted 30 Jan 2007
SugarCRM rounds out its previously SFA-focused application with new multichannel marketing and BI functionality to appeal to a wider market; one analyst calls it an evolution.
Daily News,
Posted 29 Jan 2007
The latest release of Oracle Business Intelligence Suite includes new visualization and reporting capabilities, intended to broaden the ways workers access BI.
Daily News,
Posted 29 Jan 2007
Two new solutions are designed to garner insight from structured and unstructured data, helping to make the contact center a bigger piece of the enterprise puzzle.
Daily News,
Posted 25 Jan 2007
The BPM vendor will acquire predictive analytics vendor Decisioneering, which should help beef up its risk management functionality.
Daily News,
Posted 24 Jan 2007
A research report rates 11 vendors and their products in the performance management space, giving users a sense of where to turn to improve business results.
Daily News,
Posted 22 Jan 2007
The BI vendor adds real-time operational dashboards to its performance management solution and announces tighter integration with Salesforce.com.
Daily News,
Posted 17 Jan 2007
Clementine is equipped with nearly 50 major enhancements spanning data preparation, graphs, modeling, output, security, performance, scoring, and more.
Daily News,
Posted 16 Jan 2007
Market penetration has been slow, but the benefits of contact center performance management applications to the contact center and other enterprise departments are expected to help spur growth.
Daily News,
Posted 10 Jan 2007
NCR will spin off its Teradata division, in a move to enable both soon-to-be independent companies to better focus on their customer base, business strategy, and operational needs.
Daily News,
Posted 09 Jan 2007
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