How to connect the dots to reveal a complete image of new corporate performance management software solutions.
Magazine Features,
Posted 01 May 2007
Baynote releases Community-Guided eCommerce, a system to let customer behavior guide like-minded consumers on the Web.
Daily News,
Posted 01 May 2007
What do contact center managers need to generate revenue? New tools and technologies.
The Tipping Point,
Posted 01 May 2007
The company broadens its on-demand marketing solutions with the predictive analytics of Loyalty Matrix, a marriage of solutions that the market is ready for, according to an industry pundit.
Daily News,
Posted 25 Apr 2007
As CMOs continue to struggle with job security, a new study from the CMO Council and MarketBridge reveals that stability may be attained through measurement and definition.
Daily News,
Posted 24 Apr 2007
Understanding the individuality of how consumers approach social networking is crucial for marketers trying to take the Web 2.0 plunge, according to a new report.
Daily News,
Posted 23 Apr 2007
The business intelligence vendor adds search and analysis capabilities for business users of Excel; more vendors will follow, according to one industry analyst.
Daily News,
Posted 19 Apr 2007
At SAS's annual user conference, the vendor announces plans to build a data-driven worldwide corporate culture, starting by grooming analytics workers in school and building target technology.
Daily News,
Posted 18 Apr 2007
The SAS Global forum commences in Orlando with the promise to put power into the hands of customers; BI platforms are another must.
Daily News,
Posted 17 Apr 2007
Despite what reporting vendors might want enterprises to believe, spreadsheets are here to stay--the key for coping is to understand and manage them.
Daily News,
Posted 03 Apr 2007
The company releases Spring 2007, featuring Web 2.0 multichannel measurement, an upgrade that according to one analyst is fashionable for Web-analytics vendors.
Daily News,
Posted 02 Apr 2007
Insight,
Posted 01 Apr 2007
Poor online retail performance needs to be addressed, despite continued industry growth; a 32 percent problem rate from the holiday season hasn't been fixed.
Daily News,
Posted 30 Mar 2007
Spending on business intelligence and performance management is expected to balloon as companies seek to bring financial data and operational metrics to the corporate masses, according to a new study.
Daily News,
Posted 30 Mar 2007
Government agencies were among the first entities to gravitate to speech analytics applications, but the technology is gaining traction in the contact center at noteworthy rates.
Daily News,
Posted 27 Mar 2007
ISM Top 15 '07: The CRM consultancy's annual awards reveal trends in process and technology, and laud the vendors that are driving them forward.
Daily News,
Posted 26 Mar 2007
CallMiner's newest speech analytics solution, CallMiner Eureka!, is aimed at helping organizations understand why customers call and how calls are handled.
Daily News,
Posted 21 Mar 2007
Too many measurements, however, or too few mean failed CRM, according to an industry analyst at this year's BI Summit.
Daily News,
Posted 14 Mar 2007
The on-demand sales compensation management vendor announces sales-driven analytics and more, along with a roadmap for diversified offerings.
Daily News,
Posted 12 Mar 2007
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