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Articles: Analytics
Magic Quadrant '09: This year's edition shows the biggest players dominating the BI Platform market.
AlwaysOn OnMedia '09: Panelists discuss the current state of mobile marketing.
The enterprise feedback management vendor broadens its multichannel reach and releases a new on-demand platform.
Personalized, relevant pitches are key.
The research giant unveils five predictions for business intelligence in 2009.
Net Promoter Conference '09: Deliver an excellent customer experience, and riches are sure to follow.
Take charge of enterprise information to reduce risk, maintain compliance, and save a bundle.
Net Promoter Conference '09: The financial services leader relies on a simple measure of customer loyalty that often goes unacknowledged.
A slew of enhancements mark the 16th update to Oracle's software-as-a-service CRM option, and comparisons to Salesforce.com abound.
A new report details deficiencies and opportunities for government agencies to connect with citizens.
The move looks to extend Autonomy's reach into the legal profession's document management sector.
IBM announces cloud-based services within LotusLive, plus integration with CRM players, social networking, and mobile applications.
On-the-go work processes carry risks along with rewards.
Research by SiriusDecisions also shows that faulty marketing intelligence has a comparably huge negative effect.
In yet another move to expand its workforce optimization offerings, Aspect Software acquires AIM Technologies.
MicroStrategy 9, the business intelligence company's first major release in nearly four years, boasts enhanced features and an increase in both scalability and flexibility.
Enterprise search tools solve the usability puzzle.
NRF Annual '09: Petsmart and Urban Outfitters weigh in on what retailers must do with the horror of 2008 behind them and projections of a difficult 2009 ahead.
The provider of professional services automation -- now a NetSuite company -- announces closer integration with Salesforce.com.
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