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Articles: Analytics
Expanding beyond the contact center is a challenge to overcome.
The best sources for predictive attributes may be closer than you think.
ClickTales's CXC Services is now available to help companies gain more from their Web and mobile investments.
Store Locator provides an analytics dashboard to give brands insight into the buying intent of visiting customers.
The partnership between Brandworkz and Differentia yields QlikView self-service business intelligence analytics software for digital asset management.
New version of Attensity Analyze VOC solution brings more data to the discovery process.
Social relationship platform now serves 50 percent of Fortune 500.
New SurveyMonkey mobile apps let users create, monitor, and analyze surveys from anywhere.
In its seventh edition, Customer Interaction Manager puts actionable insight in the hands of marketers.
The Sales Intelligence Module, part of Matrix's Matrix Premium product, offers a 360-degree view of the sales organization.
SAS In-Memory Statistics for Hadoop will speed big data analytics.
Users can speed up analysis by accessing their data directly or with data virtualization.
The Razorsight predictive analytics app is geared toward the media and communications industries.
New Attivio unified information access modules give more control to non-technical business users and simplify fine-precision content searches.
SocialForce gives multi-location businesses insight into conversations about their brands, competitors, and industries.
CustomerMatrix's Action Alerts deliver real-time big data insights to salespeople.
New platform will give advertisers deeper insight and enable a higher level of personalization.
Pricing and sales differ when men buy gift for women.
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