The n ew version of Plum Survey provides market researchers and enterprises with a multimodal survey platform ideal for data collection.
CRM Featured News,
Posted 08 Nov 2011
The offering continues to drive workforce management further into the enterprise with enhanced branch, contact center and back-office operations features.
CRM Featured News,
Posted 28 Oct 2011
The company's new Pinpoint Suite is designed to drive management action and improve performance at every level.
CRM Featured News,
Posted 27 Oct 2011
New features make customer engagements via Twitter even easier.
CRM Featured News,
Posted 26 Oct 2011
The upgrade includes connectors to Twitter and JIRA, multi-role administration, and additional language support.
CRM Featured News,
Posted 25 Oct 2011
New solution offers a peak into chat, selling opportunities, social media interactions, lead management, and campaign execution.
CRM Featured News,
Posted 25 Oct 2011
Acquisition will enable Avaya to add speech analytics to contact center and unified communications portfolio.
CRM Featured News,
Posted 20 Oct 2011
Combined offering enables B2B marketers to leverage real-time business identity data to tailor site content for each visitor.
CRM Featured News,
Posted 20 Oct 2011
The deal extends Oracle's reach into unstructured data management.
CRM Featured News,
Posted 20 Oct 2011
The new version includes new survey authoring choices and publishable PDF dashboards.
CRM Featured News,
Posted 19 Oct 2011
SAP provides freedom to analyze data at a lower cost with SAP BusinessObjects BI OnDemand Solution
CRM Featured News,
Posted 19 Oct 2011
New metrics include Share Rate, Clickback Rate, and Social Reach help marketers better understand the reach and virality of their marketing campaigns and identify people who drive the most social traffic and conversions.
CRM Featured News,
Posted 19 Oct 2011
"Quick Spin" program designed to further reduce risk of migrating to communications-as-a-service.
CRM Featured News,
Posted 17 Oct 2011
Eureka 8.0 offers 100 percent coverage, objective and immediate assessment, and results complemented with easily configurable dashboards and scorecards.
CRM Featured News,
Posted 13 Oct 2011
A new company forms out of Digitas and offers solutions to help companies manage large data collections.
CRM Featured News,
Posted 11 Oct 2011
Extended social business ecosystem solution features advanced analytics and business intelligence.
CRM Featured News,
Posted 07 Oct 2011
What retailers can learn from baseball
Viewpoints,
Posted 07 Oct 2011
The software includes next-generation enterprise workflow and forms, advanced analytics, ease-of-use advances for administrators, and native iPad and iPhone support.
CRM Featured News,
Posted 06 Oct 2011
The move positions HP in the enterprise information management and data market.
CRM Featured News,
Posted 04 Oct 2011
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