New capabilities are added to sales, service, and marketing applications across the board.
CRM Across the Wire,
Posted 10 Mar 2014
SAP Business One 9.0 offers enhanced predictive analytics for SMBs running on the SAP HANA platform.
CRM Across the Wire,
Posted 10 Mar 2014
For a true measure of engagement, look beyond conscious thought.
Viewpoints,
Posted 07 Mar 2014
The partnership between Clarabridge and Expion provides real-time learning and action based on consumer conversations.
CRM Across the Wire,
Posted 06 Mar 2014
Jointly developed integration brings together visual analytics and real-time machine data.
CRM Across the Wire,
Posted 05 Mar 2014
Loyalty Builders' COA examines the health of customers by analyzing measures of customer engagement, purchases, risk, and revenue distributions.
CRM Across the Wire,
Posted 04 Mar 2014
InsideView for Marketing helps marketers build and maintain databases and deliver business insights.
CRM Across the Wire,
Posted 03 Mar 2014
Integration promises to streamline publishing and management into a unified content creation process.
CRM Featured News,
Posted 03 Mar 2014
Everyday users can turn data into insight.
Insight,
Posted 01 Mar 2014
Magazine Features,
Posted 01 Mar 2014
Expanding beyond the contact center is a challenge to overcome.
Scouting Report,
Posted 01 Mar 2014
The best sources for predictive attributes may be closer than you think.
Viewpoints,
Posted 28 Feb 2014
ClickTales's CXC Services is now available to help companies gain more from their Web and mobile investments.
CRM Across the Wire,
Posted 26 Feb 2014
Store Locator provides an analytics dashboard to give brands insight into the buying intent of visiting customers.
CRM Across the Wire,
Posted 25 Feb 2014
The partnership between Brandworkz and Differentia yields QlikView self-service business intelligence analytics software for digital asset management.
CRM Across the Wire,
Posted 25 Feb 2014
New version of Attensity Analyze VOC solution brings more data to the discovery process.
CRM Across the Wire,
Posted 25 Feb 2014
Social relationship platform now serves 50 percent of Fortune 500.
CRM Featured News,
Posted 20 Feb 2014
New SurveyMonkey mobile apps let users create, monitor, and analyze surveys from anywhere.
CRM Across the Wire,
Posted 20 Feb 2014
In its seventh edition, Customer Interaction Manager puts actionable insight in the hands of marketers.
CRM Featured News,
Posted 19 Feb 2014
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