New product release from electronic-signature provider EchoSign offers reporting and analytics to optimize the sales cycle.
Daily News,
Posted 21 Nov 2008
The on-demand customer experience solution provider's latest quarterly release makes it ready to release a one-stop enterprise contact center package.
Daily News,
Posted 18 Nov 2008
Planning a successful approach to master data management.
Viewpoints,
Posted 17 Nov 2008
A provider of help-desk solutions aims to maximize content effectiveness and boost return on investment.
Daily News,
Posted 14 Nov 2008
Online retailers can increase loyalty with alternative payment options.
Viewpoints,
Posted 12 Nov 2008
An often-overlooked technique can add significant value to your marketing spend.
Daily News,
Posted 10 Nov 2008
Dreamforce '08: Salesforce.com's partners capitalize on conference momentum with a number of new announcements and product releases.
Daily News,
Posted 07 Nov 2008
A new model for explosive revenue growth.
Viewpoints,
Posted 07 Nov 2008
Analytical tools help marketers derive intelligence from what customers are already making publicly available.
Daily News,
Posted 06 Nov 2008
Dreamforce '08: The SaaS vendor ups research funds for CRM, declaring this a critical time to listen to and invest in customers and employees.
Daily News,
Posted 05 Nov 2008
Cognizant's modular master data management solution prompts industry pundits to ruminate about the space's maturity.
Daily News,
Posted 04 Nov 2008
A CRM pioneer's look at the evolution of sales and marketing tools.
Viewpoints,
Posted 03 Nov 2008
A 60 percent failure rate suggests that process change requires behavior change.
The Tipping Point,
Posted 01 Nov 2008
A new report looks at several on-demand application providers who are worth keeping an eye on.
Daily News,
Posted 31 Oct 2008
New findings from DMG Consulting show the contact center survey-and-feedback space grew by 21.3 percent between '07 and '08 -- its best year to date.
Daily News,
Posted 30 Oct 2008
A focus on Web analytics and the ability to measure online marketing combine to counter the stress of a down economy.
Daily News,
Posted 28 Oct 2008
Nuance Conversations '08: Forrester analyst Josh Bernoff rides the Groundswell once again.
Daily News,
Posted 27 Oct 2008
Forrester says business architecture is coming to the fore -- and could raise interesting questions for technology departments.
Daily News,
Posted 27 Oct 2008
The content management provider looks to provide a more holistic Web marketing solution, according to company executives.
Daily News,
Posted 24 Oct 2008
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