AlwaysOn OnMedia '09: Panelists discuss the current state of mobile marketing.
Daily News,
Posted 04 Feb 2009
The enterprise feedback management vendor broadens its multichannel reach and releases a new on-demand platform.
Daily News,
Posted 04 Feb 2009
Personalized, relevant pitches are key.
Viewpoints,
Posted 04 Feb 2009
The research giant unveils five predictions for business intelligence in 2009.
Daily News,
Posted 02 Feb 2009
Net Promoter Conference '09: Deliver an excellent customer experience, and riches are sure to follow.
Daily News,
Posted 29 Jan 2009
Take charge of enterprise information to reduce risk, maintain compliance, and save a bundle.
Viewpoints,
Posted 28 Jan 2009
Net Promoter Conference '09: The financial services leader relies on a simple measure of customer loyalty that often goes unacknowledged.
Daily News,
Posted 27 Jan 2009
A slew of enhancements mark the 16th update to Oracle's software-as-a-service CRM option, and comparisons to Salesforce.com abound.
Daily News,
Posted 27 Jan 2009
A new report details deficiencies and opportunities for government agencies to connect with citizens.
Daily News,
Posted 26 Jan 2009
The move looks to extend Autonomy's reach into the legal profession's document management sector.
Daily News,
Posted 26 Jan 2009
IBM announces cloud-based services within LotusLive, plus integration with CRM players, social networking, and mobile applications.
Daily News,
Posted 26 Jan 2009
On-the-go work processes carry risks along with rewards.
Viewpoints,
Posted 26 Jan 2009
Research by SiriusDecisions also shows that faulty marketing intelligence has a comparably huge negative effect.
Daily News,
Posted 22 Jan 2009
In yet another move to expand its workforce optimization offerings, Aspect Software acquires AIM Technologies.
Daily News,
Posted 21 Jan 2009
MicroStrategy 9, the business intelligence company's first major release in nearly four years, boasts enhanced features and an increase in both scalability and flexibility.
Daily News,
Posted 21 Jan 2009
Enterprise search tools solve the usability puzzle.
Viewpoints,
Posted 21 Jan 2009
NRF Annual '09: Petsmart and Urban Outfitters weigh in on what retailers must do with the horror of 2008 behind them and projections of a difficult 2009 ahead.
Daily News,
Posted 19 Jan 2009
The provider of professional services automation -- now a NetSuite company -- announces closer integration with Salesforce.com.
Daily News,
Posted 19 Jan 2009
The software-as-a-service CRM vendor's new Service Cloud solidifies crowdsourced customer support.
Daily News,
Posted 15 Jan 2009
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